100
NPS
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PlaceIQ
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About PlaceIQ's Brand
PlaceIQ builds location-based audience and insights platform that enables advertisers to reach and define mobile brand audiences.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
4.5/5
Pricing
4.5/5
Customer Service
PlaceIQ NPS
PlaceIQ's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether PlaceIQ's customers would recommend using the product based on a scale of -100 to 100.
PlaceIQ Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
PlaceIQ NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2021 100 | Oct 2021 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
PlaceIQ Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of PlaceIQ users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
PlaceIQ Product Quality
5/5
PlaceIQ has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock PlaceIQ's overall Product Quality score rated by its users and customers.
PlaceIQ Product Information
PlaceIQ’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.placeiq.com
- Company Size
- 51-200 Employees
Industry
Tech
Media
PlaceIQ Pricing
PlaceIQ ROI & Value For Money
4.5/5
PlaceIQ has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock PlaceIQ's overall ROI score rated by its users and customers.
PlaceIQ Customer Satisfaction (CSAT)
PlaceIQ Customer Satisfaction (CSAT) Score
100 / 100
PlaceIQ has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
PlaceIQ Customer Service
4.5/5
PlaceIQ has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock PlaceIQ's overall Customer Service score rated by its users and customers.
About PlaceIQ's Customer Service
Address
5 Bryant Park, York, NY
Website
http://www.placeiq.com
