-100
NPS
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Platinum Equity
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About Platinum Equity's Brand
Platinum Equity is a global M&A&O(R) firm specialized in mergers, acquisitions, and operations of companies
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
4/5
Pricing
4/5
Customer Service
Platinum Equity NPS
Platinum Equity's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Platinum Equity's customers would recommend using the product based on a scale of -100 to 100.
Platinum Equity Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Platinum Equity NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2026 -100 | Feb 2026 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Platinum Equity Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Platinum Equity users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Platinum Equity Product Quality
4/5
Platinum Equity has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Platinum Equity's overall Product Quality score rated by its users and customers.
Platinum Equity Product Information
Platinum Equity’s product quality score is a 4 out of 5 as rated by its users and customers.
- Company Size
- 51-200 Employees
Industry
Tech
Business Services
Platinum Equity Pricing
Platinum Equity ROI & Value For Money
4/5
Platinum Equity has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Platinum Equity's overall ROI score rated by its users and customers.
Platinum Equity Customer Satisfaction (CSAT)
Platinum Equity Customer Satisfaction (CSAT) Score
100 / 100
Platinum Equity has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Platinum Equity Customer Service
4/5
Platinum Equity has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Platinum Equity's overall Customer Service score rated by its users and customers.
About Platinum Equity's Customer Service
Address
360 North Crescent Drive, Beverly Hills, CA
Website
http://www.platinumequity.com/
Consumer vs. Employees
Platinum Equity scored a -100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Platinum Equity would recommend the brand to a friend. ENPS measures how likely Platinum Equity employees would recommend working at Platinum Equity to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
