-22
NPS
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Brand Page
Playboy TV
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About Playboy TV's Brand
Playboy TV is a premium channel dedicated to entertainment for adults.
Brand at a Glance
79%
Customer Loyalty
3.8/5
Product Quality
2.7/5
Pricing
3.3/5
Customer Service
Playboy TV NPS
Playboy TV's Net Promoter Score (NPS) is a -22 with 36% Promoters, 6% Passives, and 58% Detractors. Net Promoter Score tracks whether Playboy TV's customers would recommend using the product based on a scale of -100 to 100.
Playboy TV Overall NPS
| 36% | Promoters |
|---|---|
| 6% | Passives |
| 58% | Detractors |
Playboy TV NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2023 -10 | Sep 2023 | -10 |
Nov 2023 -15 | Nov 2023 | -15 |
Jan 2024 -17 | Jan 2024 | -17 |
Apr 2024 -19 | Apr 2024 | -19 |
May 2024 -21 | May 2024 | -21 |
Jul 2024 -19 | Jul 2024 | -19 |
Aug 2024 -21 | Aug 2024 | -21 |
Sep 2024 -17 | Sep 2024 | -17 |
Jun 2025 -19 | Jun 2025 | -19 |
Jul 2025 -21 | Jul 2025 | -21 |
Jan 2026 -23 | Jan 2026 | -23 |
Mar 2026 -21 | Mar 2026 | -21 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Playboy TV NPS by Gender
Playboy TV's NPS was rated -40 by Male customers on Comparably.
Male
-40
Playboy TV's NPS was rated -40 by Male customers on Comparably.
20%
Promoters
20%
Passives
60%
Detractors
Female
N/A
Playboy TV's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Playboy TV Customer Loyalty
79%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
79% of Playboy TV users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Playboy TV Customer Loyalty Score by Gender
Playboy TV's Customer Loyalty score was rated 82 by Male customers on Comparably.
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Male
82%
Yes
Female
N/A
Yes
Playboy TV Product Quality
3.8/5
Playboy TV has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
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Playboy TV Product Information
Playboy TV’s product quality score is a 3.8 out of 5 as rated by its users and customers.
- Website
- http://www.playboytv.com/
- Company Size
- 1-10 Employees
Quick Insights into Playboy TV Product Quality
Playboy TV's Product Quality score was rated highest by Male customers.
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Ranked Playboy TV Product Quality the Highest
Playboy TV Product Quality Score by Gender
Playboy TV's Product Quality score was rated 3.3 by Male customers on Comparably.
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Male
3.3/5
Female
N/A
Playboy TV Pricing
Playboy TV ROI & Value For Money
2.7/5
Playboy TV has a value for money and ROI score of 2.7 out of 5 stars rated by its users and customers.
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Quick Insights into Playboy TV ROI
Playboy TV's ROI score was rated highest by Male customers.
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Ranked Playboy TV ROI the Highest
Playboy TV ROI Score by Gender
Playboy TV's ROI score was rated 2.9 by Male customers on Comparably.
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Male
2.9/5
Female
N/A
Playboy TV Customer Satisfaction (CSAT)
Playboy TV Customer Satisfaction (CSAT) Score
80 / 100
Playboy TV has an overall Customer Satisfaction score of 80 rated by its users and customers.
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Very Satisfied
53%
Satisfied
27%
Neither Satisfied nor Dissatisfied
10%
Dissatisfied
3%
Very Dissatisfied
7%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Playboy TV Customer Satisfaction
Playboy TV's Customer Satisfaction score was rated highest by Male customers.
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Ranked Playboy TV Customer Satisfaction the Highest
Playboy TV Customer Satisfaction Score by Gender
Playboy TV's Customer Satisfaction score was rated 80 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Playboy TV.
80 / 100
MaleVery Satisfied | 40% | |
|---|---|---|
Satisfied | 40% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 20% |
Playboy TV Customer Service
3.3/5
Playboy TV has an overall Customer Service score of 3.3 out of 5 stars rated by its users and customers.
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About Playboy TV's Customer Service
Address
9346 Civic Center Drive, 200, Beverly Hills, CA 90210
Website
http://www.playboytv.com/
Quick Insights into Playboy TV Customer Service
Playboy TV's Customer Service score was rated highest by Male customers.
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Ranked Playboy TV Customer Service the Highest
Playboy TV Customer Service Score by Gender
Playboy TV's Customer Service score was rated 2.9 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Playboy TV.
Male
2.9/5
Female
N/A
Playboy TV as an Employer
Consumer vs. Employees
Playboy TV scored a -22 for Net Promoter Score and a -10 for Employee Net Promoter Score. NPS gauges how likely a customer of Playboy TV would recommend the brand to a friend. ENPS measures how likely Playboy TV employees would recommend working at Playboy TV to a friend.
Net Promoter Score
-22
NPS Score
| 36% | Promoters |
|---|---|
| 6% | Passive |
| 58% | Detractors |
Employee Net Promoter Score
-10
eNPS Score
| 45% | Promoters |
|---|---|
| 0% | Passive |
| 55% | Detractors |
