75
NPS
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Brand Page
PlayerLync
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About PlayerLync's Brand
PlayerLync offers wireless tablet-based technology that automatically delivers high bandwidth into low bandwidth environments.
Brand at a Glance
100%
Customer Loyalty
4.4/5
Product Quality
4.3/5
Pricing
4.7/5
Customer Service
PlayerLync NPS
PlayerLync's Net Promoter Score (NPS) is a 75 with 83% Promoters, 9% Passives, and 8% Detractors. Net Promoter Score tracks whether PlayerLync's customers would recommend using the product based on a scale of -100 to 100.
PlayerLync Overall NPS
| 83% | Promoters |
|---|---|
| 9% | Passives |
| 8% | Detractors |
PlayerLync NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 73 | Aug 2020 | 73 |
Jun 2022 75 | Jun 2022 | 75 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
PlayerLync Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of PlayerLync users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
PlayerLync Product Quality
4.4/5
PlayerLync has an overall Product Quality score of 4.4 out of 5 stars rated by its users and customers.
Sign Up to unlock PlayerLync's overall Product Quality score rated by its users and customers.
PlayerLync Product Information
PlayerLync serves markets in the United States, Australia, and Canada. PlayerLync supports iOS and Web devices and offers products for medium and large sized businesses.
PlayerLync’s product quality score is a 4.4 out of 5 as rated by its users and customers.
- Website
- http://www.playerlync.com/
- Company Size
- 11-50 Employees
Industry
Tech
Content
Education
Hardware and Devices
Media
Mobile App
Sports & Entertainment
Languages Supported
English
Product Type
Learning Management System (LMS) Software
Mobile Learning Software
Microlearning Software
Gamification Software
eLearning Authoring Tools Software
PlayerLync Pricing
PlayerLync ROI & Value For Money
4.3/5
PlayerLync has a value for money and ROI score of 4.3 out of 5 stars rated by its users and customers.
Sign Up to unlock PlayerLync's overall ROI score rated by its users and customers.
PlayerLync Pricing Plans
PlayerLync has a pricing structure that accommodates medium and large businesses.
Who Uses PlayerLync?
Medium Businesses
Large Enterprises
PlayerLync Customer Service
4.7/5
PlayerLync has an overall Customer Service score of 4.7 out of 5 stars rated by its users and customers.
Sign Up to unlock PlayerLync's overall Customer Service score rated by its users and customers.
About PlayerLync's Customer Service
Address
Englewood, CO
Website
http://www.playerlync.com/
Phone Number
(866) 797-5678
PlayerLync as an Employer
3.0/5
PlayerLync has a 3.0/5 stars for its overall company culture rated by their employees
top
25%
Consumer vs. Employees
PlayerLync scored a 75 for Net Promoter Score and a -25 for Employee Net Promoter Score. NPS gauges how likely a customer of PlayerLync would recommend the brand to a friend. ENPS measures how likely PlayerLync employees would recommend working at PlayerLync to a friend.
Net Promoter Score
75
NPS Score
| 83% | Promoters |
|---|---|
| 9% | Passive |
| 8% | Detractors |
Employee Net Promoter Score
-25
eNPS Score
| 25% | Promoters |
|---|---|
| 25% | Passive |
| 50% | Detractors |
