-5
NPS
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PM Pediatrics
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About PM Pediatrics' Brand
PM Pediatrics was founded on the belief that there is a better way to deliver urgent care to kids.
Brand at a Glance
83%
Customer Loyalty
2.3/5
Product Quality
2.8/5
Pricing
2.6/5
Customer Service
PM Pediatrics NPS
PM Pediatrics's Net Promoter Score (NPS) is a -5 with 40% Promoters, 15% Passives, and 45% Detractors. Net Promoter Score tracks whether PM Pediatrics's customers would recommend using the product based on a scale of -100 to 100.
PM Pediatrics Overall NPS
| 40% | Promoters |
|---|---|
| 15% | Passives |
| 45% | Detractors |
PM Pediatrics NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2021 100 | Aug 2021 | 100 |
Jun 2022 100 | Jun 2022 | 100 |
Nov 2022 0 | Nov 2022 | 0 |
Jan 2023 -15 | Jan 2023 | -15 |
Feb 2023 -9 | Feb 2023 | -9 |
Apr 2023 -7 | Apr 2023 | -7 |
Feb 2024 -13 | Feb 2024 | -13 |
Mar 2024 -12 | Mar 2024 | -12 |
Jan 2025 -12 | Jan 2025 | -12 |
Aug 2025 -5 | Aug 2025 | -5 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
PM Pediatrics NPS by Gender
PM Pediatrics's NPS was rated -20 by Female customers on Comparably.
Female
-20
PM Pediatrics's NPS was rated -20 by Female customers on Comparably.
40%
Promoters
0%
Passives
60%
Detractors
Male
N/A
PM Pediatrics's NPS is not yet rated by Male customers.
0%
Promoters
0%
Passives
0%
Detractors
PM Pediatrics NPS by Ethnicity
PM Pediatrics's NPS was rated -34 points by Other customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Other -34 | Other | -34 |
PM Pediatrics NPS by Age
PM Pediatrics's NPS was rated -34 points by customers ages 31-35 on Comparably.
PM Pediatrics NPS by Usage
PM Pediatrics's NPS was rated -34 points by customers who have used PM Pediatrics's products/services for 2 to 5 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
2 to 5 Years -34 | 2 to 5 Years | -34 |
PM Pediatrics Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of PM Pediatrics users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
PM Pediatrics Customer Loyalty Score by Gender
PM Pediatrics's Customer Loyalty score was rated 100 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of PM Pediatrics.
Female
100%
Yes
Male
N/A
Yes
PM Pediatrics Customer Loyalty Score by Ethnicity
PM Pediatrics's Customer Loyalty score was rated 100% by Other customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of PM Pediatrics.
100
out of 100
Other
PM Pediatrics Customer Loyalty Score by Age
PM Pediatrics's Customer Loyalty score was rated 100% by customers ages 31-35 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of PM Pediatrics.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
31-35 100% | 31-35 | 100% |
PM Pediatrics Customer Loyalty Score by Usage
PM Pediatrics's Customer Loyalty score was rated 100% by customers who have used PM Pediatrics's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
PM Pediatrics Product Quality
2.3/5
PM Pediatrics has an overall Product Quality score of 2.3 out of 5 stars rated by its users and customers.
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PM Pediatrics Product Information
PM Pediatrics’s product quality score is a 2.3 out of 5 as rated by its users and customers.
- Website
- http://pmpediatrics.com
- Company Size
- 201-500 Employees
Industry
Tech
Consumer Services
Healthcare
Quick Insights into PM Pediatrics Product Quality
PM Pediatrics's Product Quality score was rated highest by Female customers.
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Ranked PM Pediatrics Product Quality the Highest
PM Pediatrics Product Quality Score by Gender
PM Pediatrics's Product Quality score was rated 2.5 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of PM Pediatrics.
Female
2.5/5
Male
N/A
PM Pediatrics Product Quality Score by Ethnicity
PM Pediatrics's Product Quality score was rated 2 stars by Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of PM Pediatrics.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Other 2 | Other | 2 |
PM Pediatrics Product Quality Score by Age
PM Pediatrics's Product Quality score was rated 2.3 stars by customers ages 31-35 on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of PM Pediatrics.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
31-35 2.3 | 31-35 | 2.3 |
PM Pediatrics Product Quality Score by Usage
PM Pediatrics's Product Quality score was rated 2.1 stars by customers who have used PM Pediatrics's products/services for 2 to 5 Years.
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PM Pediatrics Pricing
PM Pediatrics ROI & Value For Money
2.8/5
PM Pediatrics has a value for money and ROI score of 2.8 out of 5 stars rated by its users and customers.
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Quick Insights into PM Pediatrics ROI
PM Pediatrics's ROI score was rated highest by Female customers.
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Ranked PM Pediatrics ROI the Highest
PM Pediatrics ROI Score by Gender
PM Pediatrics's ROI score was rated 2.9 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of PM Pediatrics.
Female
2.9/5
Male
N/A
PM Pediatrics ROI Score by Ethnicity
PM Pediatrics's ROI score was rated 2 stars by Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of PM Pediatrics.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Other 2 | Other | 2 |
PM Pediatrics ROI Score by Age
PM Pediatrics's ROI score was rated 2.6 stars by customers ages 31-35 on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of PM Pediatrics.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
31-35 2.6 | 31-35 | 2.6 |
PM Pediatrics ROI Score by Usage
PM Pediatrics's ROI score was rated 2.5 stars by customers who have used PM Pediatrics's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
PM Pediatrics Customer Satisfaction (CSAT)
PM Pediatrics Customer Satisfaction (CSAT) Score
28 / 100
PM Pediatrics has an overall Customer Satisfaction score of 28 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
22%
Satisfied
6%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
17%
Very Dissatisfied
44%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into PM Pediatrics Customer Satisfaction
PM Pediatrics's Customer Satisfaction score was rated highest by Female customers.
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Ranked PM Pediatrics Customer Satisfaction the Highest
PM Pediatrics Customer Satisfaction Score by Gender
PM Pediatrics's Customer Satisfaction score was rated 40 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of PM Pediatrics.
40 / 100
FemaleVery Satisfied | 40% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 60% |
PM Pediatrics Customer Satisfaction Score by Ethnicity
CSAT according to Other
PM Pediatrics' Customer Satisfaction (CSAT) score was rated 33% according to Other users and customers.
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33 / 100
Very Satisfied
33%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
67%
PM Pediatrics Customer Satisfaction Score by Age
PM Pediatrics's Customer Satisfaction score was rated 34 points by customers ages 31-35 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of PM Pediatrics.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 31-35 | 34% |
PM Pediatrics Customer Satisfaction Score by Usage
PM Pediatrics's Customer Satisfaction score was rated 33 points by customers who have used PM Pediatrics's products/services for 2 to 5 Years.
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PM Pediatrics Customer Service
2.6/5
PM Pediatrics has an overall Customer Service score of 2.6 out of 5 stars rated by its users and customers.
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About PM Pediatrics's Customer Service
Address
596 Jericho Turnpike, Syosset, NY
Website
http://pmpediatrics.com
Phone Number
516-869-0650
Quick Insights into PM Pediatrics Customer Service
PM Pediatrics's Customer Service score was rated highest by customers ages 31-35.
Sign Up to unlock insights into how customers have ranked PM Pediatrics' Customer Service score.
Ranked PM Pediatrics Customer Service the Highest
PM Pediatrics Customer Service Score by Gender
PM Pediatrics's Customer Service score was rated 2.3 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of PM Pediatrics.
Female
2.3/5
Male
N/A
PM Pediatrics Customer Service Score by Ethnicity
PM Pediatrics's Customer Service score was rated 2 stars by Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of PM Pediatrics.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Other 2 | Other | 2 |
PM Pediatrics Customer Service Score by Age
PM Pediatrics's Customer Service score was rated 2.8 stars by customers ages 31-35 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of PM Pediatrics.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
31-35 2.8 | 31-35 | 2.8 |
PM Pediatrics Customer Service Score by Usage
PM Pediatrics's Customer Service score was rated 2 stars by customers who have used PM Pediatrics's products/services for 2 to 5 Years.
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PM Pediatrics as an Employer
2.4/5
PM Pediatrics has a 2.4/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
PM Pediatrics scored a -5 for Net Promoter Score and a -39 for Employee Net Promoter Score. NPS gauges how likely a customer of PM Pediatrics would recommend the brand to a friend. ENPS measures how likely PM Pediatrics employees would recommend working at PM Pediatrics to a friend.
Net Promoter Score
-5
NPS Score
| 40% | Promoters |
|---|---|
| 15% | Passive |
| 45% | Detractors |
Employee Net Promoter Score
-39
eNPS Score
| 20% | Promoters |
|---|---|
| 21% | Passive |
| 59% | Detractors |
