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About POOL4TOOL's Brand

POOL4TOOL is the world’s only cloud-based All-in-One Supply Collaboration Platform.

Brand at a Glance

4.5/5
Product Quality
3.7/5
Customer Service

POOL4TOOL NPS

POOL4TOOL's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether POOL4TOOL's customers would recommend using the product based on a scale of -100 to 100.

POOL4TOOL Overall NPS

100
NPS
100%Promoters
0%Passives
0%Detractors
POOL4TOOL Overall NPS

POOL4TOOL NPS Trend

-100
-50
0
50
100
Aug 2020
100
Aug 2020100

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

POOL4TOOL Product Quality

4.5/5

POOL4TOOL has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.

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POOL4TOOL Product Information

POOL4TOOL serves markets in the United States, Asia, and Europe. POOL4TOOL supports Web devices and offers products for medium and large sized businesses.

POOL4TOOL’s product quality score is a 4.5 out of 5 as rated by its users and customers.

Website
http://www.pool4tool.com
Company Size
51-200 Employees

Industry

Tech
Productivity
SaaS
Travel

Languages Supported

English
German

Product Type

Purchasing Software
Procurement Software
Vendor Management Software
Contract Management Software
Manufacturing & Engineering Software
Quality Management Software
Sourcing Software
Supply Chain Management Software

POOL4TOOL Customer Service

3.7/5

POOL4TOOL has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.

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About POOL4TOOL's Customer Service

Address

Altmannsdorfer Straße 91/19, 1120 Austria


Website

http://www.pool4tool.com


Phone Number

+43-1-80 490 80

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