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About Possible's Brand

Possible is a company that provides digital strategies for marketing companies.

Brand at a Glance

1.5/5
Product Quality

Possible NPS

Possible's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Possible's customers would recommend using the product based on a scale of -100 to 100.

Possible Overall NPS

100
NPS
100%Promoters
0%Passives
0%Detractors
Possible Overall NPS

Possible NPS Trend

-100
-50
0
50
100
Oct 2021
100
Oct 2021100

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Possible Product Quality

1.5/5

Possible has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.

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Possible Product Information

Possible’s product quality score is a 1.5 out of 5 as rated by its users and customers.

Website
http://www.possible.com/
Company Size
1,001-5,000 Employees

Industry

Tech
AdTech
Content
Media

Possible Customer Satisfaction (CSAT)

Very Satisfied0%
Satisfied0%
Neither Satisfied nor Dissatisfied100%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
100%
Dissatisfied
0%
Very Dissatisfied
0%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Possible as an Employer

3.3/5

Possible has a 3.3/5 stars for its overall company culture rated by their employees

  Possible CEO
top
10%
CEO of Possible

In the Top 10% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Possible scored a 100 for Net Promoter Score and a 25 for Employee Net Promoter Score. NPS gauges how likely a customer of Possible would recommend the brand to a friend. ENPS measures how likely Possible employees would recommend working at Possible to a friend.

Net Promoter Score

100
NPS Score
100%Promoters
0%Passive
0%Detractors

Employee Net Promoter Score

25
eNPS Score
50%Promoters
25%Passive
25%Detractors

Global Ranking Snapshot

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