-45
NPS
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Powdr Corp
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About Powdr Corp's Brand
Powdr is a private, family-owned company run with the mission to share, inspire, and celebrate lifestyle and mountain sports.
Brand at a Glance
58%
Customer Loyalty
2.3/5
Product Quality
2.2/5
Pricing
2.2/5
Customer Service
Powdr Corp NPS
Powdr Corp's Net Promoter Score (NPS) is a -45 with 23% Promoters, 9% Passives, and 68% Detractors. Net Promoter Score tracks whether Powdr Corp's customers would recommend using the product based on a scale of -100 to 100.
Powdr Corp Overall NPS
| 23% | Promoters |
|---|---|
| 9% | Passives |
| 68% | Detractors |
Powdr Corp NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2023 -50 | Jan 2023 | -50 |
Feb 2023 -54 | Feb 2023 | -54 |
Mar 2023 -57 | Mar 2023 | -57 |
May 2023 -59 | May 2023 | -59 |
Aug 2023 -60 | Aug 2023 | -60 |
Sep 2023 -56 | Sep 2023 | -56 |
Nov 2023 -50 | Nov 2023 | -50 |
Feb 2024 -53 | Feb 2024 | -53 |
Mar 2024 -49 | Mar 2024 | -49 |
Aug 2024 -48 | Aug 2024 | -48 |
Jan 2025 -42 | Jan 2025 | -42 |
Feb 2025 -45 | Feb 2025 | -45 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Powdr Corp NPS by Gender
Male customers rated Powdr Corp's NPS 65 points higher than Female customers.
Male
-35
Powdr Corp's NPS was rated -35 by Male customers on Comparably.
29%
Promoters
7%
Passives
64%
Detractors
Female
-100
Powdr Corp's NPS was rated -100 by Female customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Powdr Corp NPS by Ethnicity
Powdr Corp's NPS was rated the highest by Caucasian customers, and the lowest by Other customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -46 | Caucasian | -46 |
Other -100 | Other | -100 |
Powdr Corp NPS by Age
Powdr Corp's NPS was rated the highest by customers ages 36-40, and the lowest by customers ages 51-55.
Powdr Corp NPS by Usage
Powdr Corp's NPS was rated the highest by customers who have used Powdr Corp's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years -50 | 1 to 2 Years | -50 |
2 to 5 Years -100 | 2 to 5 Years | -100 |
Over 10 Years -51 | Over 10 Years | -51 |
Powdr Corp Customer Reviews
Out of the 4 Powdr Corp customer reviews 1 was positive and 3 were constructive. Powdr Corp customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
Powdr Corp Customer Loyalty
58%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
58% of Powdr Corp users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Powdr Corp Customer Loyalty Score by Gender
Male customers rated Powdr Corp's Customer Loyalty score 15% higher than Female customers.
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Male
61%
Yes
Female
46%
Yes
Powdr Corp Customer Loyalty Score by Ethnicity
Powdr Corp's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by Other customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Powdr Corp.
58
out of 100
Caucasian
55
out of 100
Other
Powdr Corp Customer Loyalty Score by Age
Powdr Corp's Customer Loyalty score was rated the highest by customers ages 36-40, and the lowest by customers ages 46-50.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Powdr Corp.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 55% | 18-25 | 55% |
36-40 70% | 36-40 | 70% |
46-50 40% | 46-50 | 40% |
51-55 55% | 51-55 | 55% |
Powdr Corp Customer Loyalty Score by Usage
Powdr Corp's Customer Loyalty score was rated the highest by customers who have used Powdr Corp's products/services for Over 10 Years, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Powdr Corp Customer Loyalty Score by Industry
Powdr Corp's Customer Loyalty score was rated 70% by Tech industry customers.
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Powdr Corp Product Quality
2.3/5
Powdr Corp has an overall Product Quality score of 2.3 out of 5 stars rated by its users and customers.
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Powdr Corp Product Information
Powdr Corp’s product quality score is a 2.3 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Powdr Corp's product the highest.
- Website
- http://www.powdr.com/
- Company Size
- 1,001-5,000 Employees
Industry
Food and Beverages
Real Estate
Travel
Quick Insights into Powdr Corp Product Quality
Powdr Corp's Product Quality score was rated highest by customers ages 18-25, and rated lowest by Other customers.
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Ranked Powdr Corp Product Quality the Highest
Ranked Powdr Corp Product Quality the Lowest
Powdr Corp Product Quality Score by Gender
Male customers rated Powdr Corp's Product Quality score 1 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Powdr Corp.
Male
2.5/5
Female
1.5/5
Powdr Corp Product Quality Score by Ethnicity
Powdr Corp's Product Quality score was rated the highest by Caucasian customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Powdr Corp.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.4 | Caucasian | 2.4 |
Other 1.5 | Other | 1.5 |
Powdr Corp Product Quality Score by Age
Powdr Corp's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 51-55.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Powdr Corp.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.5 | 18-25 | 3.5 |
36-40 2 | 36-40 | 2 |
46-50 2.3 | 46-50 | 2.3 |
51-55 1.5 | 51-55 | 1.5 |
Powdr Corp Product Quality Score by Usage
Powdr Corp's Product Quality score was rated the highest by customers who have used Powdr Corp's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
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Powdr Corp Product Quality Score by Industry
Powdr Corp's Product Quality score was rated 1.6 stars by Tech industry customers.
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Powdr Corp Pricing
Powdr Corp ROI & Value For Money
2.2/5
Powdr Corp has a value for money and ROI score of 2.2 out of 5 stars rated by its users and customers.
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Powdr Corp Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Quick Insights into Powdr Corp ROI
Powdr Corp's ROI score was rated highest by customers ages 18-25, and rated lowest by Other customers.
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Ranked Powdr Corp ROI the Highest
Ranked Powdr Corp ROI the Lowest
Powdr Corp ROI Score by Gender
Male customers rated Powdr Corp's ROI score 0.7 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Powdr Corp.
Male
2.2/5
Female
1.5/5
Powdr Corp ROI Score by Ethnicity
Powdr Corp's ROI score was rated the highest by Caucasian customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Powdr Corp.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.1 | Caucasian | 2.1 |
Other 1.5 | Other | 1.5 |
Powdr Corp ROI Score by Age
Powdr Corp's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 51-55.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Powdr Corp.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 2.9 | 18-25 | 2.9 |
36-40 2 | 36-40 | 2 |
46-50 2 | 46-50 | 2 |
51-55 1.5 | 51-55 | 1.5 |
Powdr Corp ROI Score by Usage
Powdr Corp's ROI score was rated the highest by customers who have used Powdr Corp's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
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Powdr Corp ROI Score by Industry
Powdr Corp's ROI score was rated 1.6 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Powdr Corp Customer Satisfaction (CSAT)
Powdr Corp Customer Satisfaction (CSAT) Score
26 / 100
Powdr Corp has an overall Customer Satisfaction score of 26 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
9%
Satisfied
17%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
17%
Very Dissatisfied
37%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Powdr Corp Customer Satisfaction
Powdr Corp's Customer Satisfaction score was rated highest by Caucasian customers, and rated lowest by Other customers.
Sign Up to unlock insights into how customers have ranked Powdr Corp's Customer Satisfaction.
Ranked Powdr Corp Customer Satisfaction the Highest
Ranked Powdr Corp Customer Satisfaction the Lowest
Powdr Corp Customer Satisfaction Score by Gender
Male customers rated Powdr Corp's Customer Satisfaction score 3 points higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Powdr Corp.
23 / 100
MaleVery Satisfied | 8% | |
|---|---|---|
Satisfied | 15% | |
Neither Satisfied nor Dissatisfied | 8% | |
Dissatisfied | 31% | |
Very Dissatisfied | 38% |
20 / 100
FemaleVery Satisfied | 20% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 20% | |
Dissatisfied | 0% | |
Very Dissatisfied | 60% |
Powdr Corp Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Powdr Corp's Customer Satisfaction (CSAT) score was rated 34% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Powdr Corp.
34 / 100
Very Satisfied
17%
Satisfied
17%
Neither Satisfied nor Dissatisfied
8%
Dissatisfied
25%
Very Dissatisfied
33%
CSAT according to Other
Powdr Corp's Customer Satisfaction (CSAT) score was rated 0% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Powdr Corp.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
25%
Very Dissatisfied
75%
Powdr Corp Customer Satisfaction Score by Age
Powdr Corp's Customer Satisfaction score was rated the highest by customers ages 36-40, and the lowest by customers ages 51-55.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Powdr Corp.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 0% | |||||||||||||||
| 36-40 | 33% | |||||||||||||||
| 46-50 | 33% | |||||||||||||||
| 51-55 | 0% |
Powdr Corp Customer Satisfaction Score by Usage
Powdr Corp's Customer Satisfaction score was rated the highest by customers who have used Powdr Corp's products/services for Over 10 Years, and the lowest by customers with 2 to 5 Years of usage.
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Powdr Corp Customer Service
2.2/5
Powdr Corp has an overall Customer Service score of 2.2 out of 5 stars rated by its users and customers.
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About Powdr Corp's Customer Service
Address
1790 Bonanza Drive, Suite W201, Park City, UT 84060
Website
http://www.powdr.com/
Phone Number
(435)658-5820
Quick Insights into Powdr Corp Customer Service
Powdr Corp's Customer Service score was rated highest by customers who have used Powdr Corp's products/services for 1 to 2 Years, and rated lowest by Other customers.
Sign Up to unlock insights into how customers have ranked Powdr Corp's Customer Service score.
Ranked Powdr Corp Customer Service the Highest
Ranked Powdr Corp Customer Service the Lowest
Powdr Corp Customer Service Score by Gender
Male customers rated Powdr Corp's Customer Service score 1 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Powdr Corp.
Male
2.5/5
Female
1.5/5
Powdr Corp Customer Service Score by Ethnicity
Powdr Corp's Customer Service score was rated the highest by Caucasian customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Powdr Corp.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 2.1 | Caucasian | 2.1 |
Other 1.5 | Other | 1.5 |
Powdr Corp Customer Service Score by Age
Powdr Corp's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 51-55.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Powdr Corp.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 2.5 | 18-25 | 2.5 |
36-40 2 | 36-40 | 2 |
46-50 2.1 | 46-50 | 2.1 |
51-55 1.5 | 51-55 | 1.5 |
Powdr Corp Customer Service Score by Usage
Powdr Corp's Customer Service score was rated the highest by customers who have used Powdr Corp's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
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Powdr Corp Customer Service Score by Industry
Powdr Corp's Customer Service score was rated 1.6 stars by Tech industry customers.
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Powdr Corp as an Employer
2.2/5
Powdr Corp has a 2.2/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
Powdr Corp scored a -45 for Net Promoter Score and a -59 for Employee Net Promoter Score. NPS gauges how likely a customer of Powdr Corp would recommend the brand to a friend. ENPS measures how likely Powdr Corp employees would recommend working at Powdr Corp to a friend.
Net Promoter Score
-45
NPS Score
| 23% | Promoters |
|---|---|
| 9% | Passive |
| 68% | Detractors |
Employee Net Promoter Score
-59
eNPS Score
| 19% | Promoters |
|---|---|
| 3% | Passive |
| 78% | Detractors |
