100
NPS
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Brand Page
PR.com
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About PR.com's Brand
PR.com is an online marketplace that enables businesses to promote their products and services.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
4.5/5
Pricing
4.5/5
Customer Service
PR.com NPS
PR.com's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether PR.com's customers would recommend using the product based on a scale of -100 to 100.
PR.com Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
PR.com NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2020 100 | Oct 2020 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
PR.com Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of PR.com users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
PR.com Product Quality
5/5
PR.com has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock PR.com's overall Product Quality score rated by its users and customers.
PR.com Product Information
PR.com’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://pr.com
- Company Size
- 11-50 Employees
Industry
Tech
AdTech
Content
Media
PR.com Pricing
PR.com ROI & Value For Money
4.5/5
PR.com has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock PR.com's overall ROI score rated by its users and customers.
PR.com Customer Service
4.5/5
PR.com has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock PR.com's overall Customer Service score rated by its users and customers.
About PR.com's Customer Service
Address
525 Broadhollow Road, Suite 10, Melville, NY 11747-3735
Website
http://pr.com
PR.com as an Employer
Consumer vs. Employees
PR.com scored a 100 for Net Promoter Score and a 33 for Employee Net Promoter Score. NPS gauges how likely a customer of PR.com would recommend the brand to a friend. ENPS measures how likely PR.com employees would recommend working at PR.com to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
33
eNPS Score
| 53% | Promoters |
|---|---|
| 27% | Passive |
| 20% | Detractors |
