15
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Pregis Corporation
Marketing or Exec? Claim Your Free Account
About Pregis Corporation's Brand
Brand at a Glance
68%
Customer Loyalty
3.2/5
Product Quality
3.3/5
Pricing
3.1/5
Customer Service
Pregis Corporation NPS
Pregis Corporation's Net Promoter Score (NPS) is a 15 with 55% Promoters, 5% Passives, and 40% Detractors. Net Promoter Score tracks whether Pregis Corporation's customers would recommend using the product based on a scale of -100 to 100.
Pregis Corporation Overall NPS
| 55% | Promoters |
|---|---|
| 5% | Passives |
| 40% | Detractors |
Pregis Corporation NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2022 43 | Dec 2022 | 43 |
Apr 2023 25 | Apr 2023 | 25 |
May 2023 33 | May 2023 | 33 |
Jan 2024 20 | Jan 2024 | 20 |
Feb 2024 27 | Feb 2024 | 27 |
Mar 2024 25 | Mar 2024 | 25 |
Apr 2024 14 | Apr 2024 | 14 |
May 2024 13 | May 2024 | 13 |
Jul 2024 19 | Jul 2024 | 19 |
Oct 2024 16 | Oct 2024 | 16 |
Jun 2025 20 | Jun 2025 | 20 |
Aug 2025 15 | Aug 2025 | 15 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Pregis Corporation NPS by Gender
Pregis Corporation's NPS was rated 0 by Male customers on Comparably.
Male
0
Pregis Corporation's NPS was rated by Male customers on Comparably.
50%
Promoters
0%
Passives
50%
Detractors
Female
N/A
Pregis Corporation's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Pregis Corporation NPS by Ethnicity
Pregis Corporation's NPS was rated 17 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 17 | Caucasian | 17 |
Pregis Corporation NPS by Age
Pregis Corporation's NPS was rated 34 points by customers ages 51-55 on Comparably.
Pregis Corporation NPS by Usage
Pregis Corporation's NPS was rated -34 points by customers who have used Pregis Corporation's products/services for 2 to 5 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
2 to 5 Years -34 | 2 to 5 Years | -34 |
Pregis Corporation Customer Loyalty
68%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
68% of Pregis Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Pregis Corporation Customer Loyalty Score by Gender
Pregis Corporation's Customer Loyalty score was rated 78 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Pregis Corporation.
Male
78%
Yes
Female
N/A
Yes
Pregis Corporation Customer Loyalty Score by Ethnicity
Pregis Corporation's Customer Loyalty score was rated 85% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Pregis Corporation.
85
out of 100
Caucasian
Pregis Corporation Customer Loyalty Score by Age
Pregis Corporation's Customer Loyalty score was rated 70% by customers ages 51-55 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Pregis Corporation.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
51-55 70% | 51-55 | 70% |
Pregis Corporation Customer Loyalty Score by Usage
Pregis Corporation's Customer Loyalty score was rated 70% by customers who have used Pregis Corporation's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Pregis Corporation Customer Loyalty Score by Industry
Pregis Corporation's Customer Loyalty score was rated 70% by Aerospace and Aviation industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Pregis Corporation Product Quality
3.2/5
Pregis Corporation has an overall Product Quality score of 3.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Pregis Corporation's overall Product Quality score rated by its users and customers.
Pregis Corporation Product Information
Pregis Corporation’s product quality score is a 3.2 out of 5 as rated by its users and customers. Reviewers from the Aerospace and Aviation industry rated Pregis Corporation's product the highest.
- Website
- http://www.pregis.us/
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Manufacturing
Quick Insights into Pregis Corporation Product Quality
Pregis Corporation's Product Quality score was rated highest by Caucasian customers.
Sign Up to unlock insights into how customers have ranked Pregis Corporation's Product Quality.
Ranked Pregis Corporation Product Quality the Highest
Pregis Corporation Product Quality Score by Gender
Pregis Corporation's Product Quality score was rated 2.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Pregis Corporation.
Male
2.5/5
Female
N/A
Pregis Corporation Product Quality Score by Ethnicity
Pregis Corporation's Product Quality score was rated 3.3 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Pregis Corporation.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.3 | Caucasian | 3.3 |
Pregis Corporation Product Quality Score by Age
Pregis Corporation's Product Quality score was rated 3.1 stars by customers ages 51-55 on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Pregis Corporation.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
51-55 3.1 | 51-55 | 3.1 |
Pregis Corporation Product Quality Score by Usage
Pregis Corporation's Product Quality score was rated 2.6 stars by customers who have used Pregis Corporation's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Pregis Corporation Product Quality Score by Industry
Pregis Corporation's Product Quality score was rated 2.3 stars by Aerospace and Aviation industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Pregis Corporation Pricing
Pregis Corporation ROI & Value For Money
3.3/5
Pregis Corporation has a value for money and ROI score of 3.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Pregis Corporation's overall ROI score rated by its users and customers.
Pregis Corporation Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Aerospace and Aviation industry.
Quick Insights into Pregis Corporation ROI
Pregis Corporation's ROI score was rated highest by Caucasian customers.
Sign Up to unlock insights into how customers have ranked Pregis Corporation's ROI score.
Ranked Pregis Corporation ROI the Highest
Pregis Corporation ROI Score by Gender
Pregis Corporation's ROI score was rated 3.2 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Pregis Corporation.
Male
3.2/5
Female
N/A
Pregis Corporation ROI Score by Ethnicity
Pregis Corporation's ROI score was rated 3.6 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Pregis Corporation.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.6 | Caucasian | 3.6 |
Pregis Corporation ROI Score by Age
Pregis Corporation's ROI score was rated 3.5 stars by customers ages 51-55 on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Pregis Corporation.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
51-55 3.5 | 51-55 | 3.5 |
Pregis Corporation ROI Score by Usage
Pregis Corporation's ROI score was rated 3 stars by customers who have used Pregis Corporation's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Pregis Corporation ROI Score by Industry
Pregis Corporation's ROI score was rated 3.5 stars by Aerospace and Aviation industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Pregis Corporation Customer Satisfaction (CSAT)
Pregis Corporation Customer Satisfaction (CSAT) Score
43 / 100
Pregis Corporation has an overall Customer Satisfaction score of 43 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
36%
Satisfied
7%
Neither Satisfied nor Dissatisfied
21%
Dissatisfied
29%
Very Dissatisfied
7%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Pregis Corporation Customer Satisfaction
Pregis Corporation's Customer Satisfaction score was rated highest by Caucasian customers.
Sign Up to unlock insights into how customers have ranked Pregis Corporation's Customer Satisfaction.
Ranked Pregis Corporation Customer Satisfaction the Highest
Pregis Corporation Customer Satisfaction Score by Gender
Pregis Corporation's Customer Satisfaction score was rated 28 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Pregis Corporation.
28 / 100
MaleVery Satisfied | 14% | |
|---|---|---|
Satisfied | 14% | |
Neither Satisfied nor Dissatisfied | 29% | |
Dissatisfied | 43% | |
Very Dissatisfied | 0% |
Pregis Corporation Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Pregis Corporation's Customer Satisfaction (CSAT) score was rated 34% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Pregis Corporation.
34 / 100
Very Satisfied
17%
Satisfied
17%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
33%
Very Dissatisfied
0%
Pregis Corporation Customer Satisfaction Score by Age
Pregis Corporation's Customer Satisfaction score was rated 33 points by customers ages 51-55 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Pregis Corporation.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 51-55 | 33% |
Pregis Corporation Customer Satisfaction Score by Usage
Pregis Corporation's Customer Satisfaction score was rated 0 points by customers who have used Pregis Corporation's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Pregis Corporation Customer Service
3.1/5
Pregis Corporation has an overall Customer Service score of 3.1 out of 5 stars rated by its users and customers.
Sign Up to unlock Pregis Corporation's overall Customer Service score rated by its users and customers.
About Pregis Corporation's Customer Service
Address
1650 Lake Cook Road,, Suite 400, Deerfield, IL
Website
http://www.pregis.us/
Phone Number
13122283703
Quick Insights into Pregis Corporation Customer Service
Pregis Corporation's Customer Service score was rated highest by customers from the Aerospace and Aviation industry.
Sign Up to unlock insights into how customers have ranked Pregis Corporation's Customer Service score.
Ranked Pregis Corporation Customer Service the Highest
Pregis Corporation Customer Service Score by Gender
Pregis Corporation's Customer Service score was rated 2.9 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Pregis Corporation.
Male
2.9/5
Female
N/A
Pregis Corporation Customer Service Score by Ethnicity
Pregis Corporation's Customer Service score was rated 3.2 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Pregis Corporation.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.2 | Caucasian | 3.2 |
Pregis Corporation Customer Service Score by Age
Pregis Corporation's Customer Service score was rated 3.3 stars by customers ages 51-55 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Pregis Corporation.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
51-55 3.3 | 51-55 | 3.3 |
Pregis Corporation Customer Service Score by Usage
Pregis Corporation's Customer Service score was rated 2.8 stars by customers who have used Pregis Corporation's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Pregis Corporation Customer Service Score by Industry
Pregis Corporation's Customer Service score was rated 3.5 stars by Aerospace and Aviation industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Pregis Corporation as an Employer
4.2/5
Pregis Corporation has a 4.2/5 stars for its overall company culture rated by their employees
top
35%
Consumer vs. Employees
Pregis Corporation scored a 15 for Net Promoter Score and a 16 for Employee Net Promoter Score. NPS gauges how likely a customer of Pregis Corporation would recommend the brand to a friend. ENPS measures how likely Pregis Corporation employees would recommend working at Pregis Corporation to a friend.
Net Promoter Score
15
NPS Score
| 55% | Promoters |
|---|---|
| 5% | Passive |
| 40% | Detractors |
Employee Net Promoter Score
16
eNPS Score
| 43% | Promoters |
|---|---|
| 30% | Passive |
| 27% | Detractors |
