-100
NPS
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Preventice Solutions
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About Preventice Solutions' Brand
Preventice Solutions is a cloud-based health monitoring technologies,
Brand at a Glance
100%
Customer Loyalty
2.8/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Preventice Solutions NPS
Preventice Solutions's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Preventice Solutions's customers would recommend using the product based on a scale of -100 to 100.
Preventice Solutions Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Preventice Solutions NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2021 -100 | Feb 2021 | -100 |
Sep 2021 -100 | Sep 2021 | -100 |
Dec 2022 -100 | Dec 2022 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Preventice Solutions Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Preventice Solutions users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Preventice Solutions Product Quality
2.8/5
Preventice Solutions has an overall Product Quality score of 2.8 out of 5 stars rated by its users and customers.
Sign Up to unlock Preventice Solutions' overall Product Quality score rated by its users and customers.
Preventice Solutions Product Information
Preventice Solutions’s product quality score is a 2.8 out of 5 as rated by its users and customers.
- Company Size
- 501-1,000 Employees
Industry
Tech
Healthcare
Preventice Solutions Pricing
Preventice Solutions ROI & Value For Money
1.5/5
Preventice Solutions has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Preventice Solutions' overall ROI score rated by its users and customers.
Preventice Solutions Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Preventice Solutions Customer Service
1.5/5
Preventice Solutions has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Preventice Solutions' overall Customer Service score rated by its users and customers.
About Preventice Solutions's Customer Service
Address
1717 N. Houston,, Sam Houston Parkway West Suite 100, Houston, TX
Website
http://www.preventicesolutions.com/
Preventice Solutions as an Employer
2.4/5
Preventice Solutions has a 2.4/5 stars for its overall company culture rated by their employees
bottom
5%
CEO of Preventice Solutions
In the Bottom 5% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Preventice Solutions scored a -100 for Net Promoter Score and a -34 for Employee Net Promoter Score. NPS gauges how likely a customer of Preventice Solutions would recommend the brand to a friend. ENPS measures how likely Preventice Solutions employees would recommend working at Preventice Solutions to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-34
eNPS Score
| 33% | Promoters |
|---|---|
| 0% | Passive |
| 67% | Detractors |
