37
NPS
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Brand Page
Procurify
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About Procurify's Brand
Achieve greater visibility into your company's spend, track purchases across your organization and report on your financial data with certainty.
Brand at a Glance
4.3/5
Product Quality
4.2/5
Pricing
3.7/5
Customer Service
Procurify NPS
Procurify's Net Promoter Score (NPS) is a 37 with 57% Promoters, 23% Passives, and 20% Detractors. Net Promoter Score tracks whether Procurify's customers would recommend using the product based on a scale of -100 to 100.
Procurify Overall NPS
| 57% | Promoters |
|---|---|
| 23% | Passives |
| 20% | Detractors |
Procurify NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 37 | Aug 2020 | 37 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Procurify NPS by Usage
Procurify's NPS was rated the highest by customers who have used Procurify's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 37 | Less than 1 Year | 37 |
1 to 2 Years 17 | 1 to 2 Years | 17 |
5 to 10 Years 86 | 5 to 10 Years | 86 |
Procurify Product Quality
4.3/5
Procurify has an overall Product Quality score of 4.3 out of 5 stars rated by its users and customers.
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Procurify Product Information
Procurify serves markets in the United States, Asia, Europe, Australia, Canada, and United Kingdom. Procurify supports iOS, Web, and Android devices and offers products for medium and large sized businesses.
Procurify’s product quality score is a 4.3 out of 5 as rated by its users and customers.
- Website
- http://www.procurify.com
- Company Size
- 51-200 Employees
Industry
Tech
Languages Supported
English
Product Type
Purchasing Software
Procurement Software
Vendor Management Software
Expense Management Software
Accounts Payable Software
Procurify Pricing
Procurify ROI & Value For Money
4.2/5
Procurify has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
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Procurify Pricing Plans
Procurify has a pricing structure that accommodates medium and large businesses.
Who Uses Procurify?
Medium Businesses
Large Enterprises
Procurify Customer Service
3.7/5
Procurify has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Procurify's Customer Service
Address
200-717 W Pender, V6C1G9 Canada
Website
http://www.procurify.com
Phone Number
1-888-463-5254x125
Procurify's Social Links
Consumer vs. Employees
Procurify scored a 37 for Net Promoter Score and a 33 for Employee Net Promoter Score. NPS gauges how likely a customer of Procurify would recommend the brand to a friend. ENPS measures how likely Procurify employees would recommend working at Procurify to a friend.
Net Promoter Score
37
NPS Score
| 57% | Promoters |
|---|---|
| 23% | Passive |
| 20% | Detractors |
Employee Net Promoter Score
33
eNPS Score
| 33% | Promoters |
|---|---|
| 67% | Passive |
| 0% | Detractors |
