46
NPS
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Brand Page
Producteev
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About Producteev's Brand
Producteev is a free task management application for individuals and teams to collaborate via the web, email, IM, mobile or desktop.
Brand at a Glance
4/5
Product Quality
4.5/5
Pricing
3.7/5
Customer Service
Producteev NPS
Producteev's Net Promoter Score (NPS) is a 46 with 64% Promoters, 18% Passives, and 18% Detractors. Net Promoter Score tracks whether Producteev's customers would recommend using the product based on a scale of -100 to 100.
Producteev Overall NPS
| 64% | Promoters |
|---|---|
| 18% | Passives |
| 18% | Detractors |
Producteev NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 45 | Aug 2020 | 45 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Producteev NPS by Usage
Producteev's NPS was rated the highest by customers who have used Producteev's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 37 | Less than 1 Year | 37 |
1 to 2 Years 75 | 1 to 2 Years | 75 |
5 to 10 Years 0 | 5 to 10 Years | 0 |
Producteev Product Quality
4/5
Producteev has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Producteev Product Information
Producteev serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, and Germany. Producteev supports iOS and Web devices and offers products for small, medium, and large sized businesses.
Producteev’s product quality score is a 4 out of 5 as rated by its users and customers. Reviewers from the Automotive and Transportation industry rated Producteev's product the highest. Reviewers from the Healthcare industry rated Producteev the lowest at 3.
- Website
- http://www.producteev.com
- Company Size
- 501-1,000 Employees
Industry
Tech
Productivity
SaaS
Languages Supported
English
Product Type
Project Management Software
Project Collaboration Software
Task Management Software
Productivity Software
Enterprise Social Networking Software
Quick Insights into Producteev Product Quality
Producteev's Product Quality score was rated highest by customers who have used Producteev's products/services for 1 to 2 Years, and rated lowest by customers from the Healthcare industry.
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Ranked Producteev Product Quality the Highest
Ranked Producteev Product Quality the Lowest
Producteev Product Quality Score by Usage
Producteev's Product Quality score was rated the highest by customers who have used Producteev's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Producteev Product Quality Score by Industry
Producteev's Product Quality score was rated the highest by Automotive and Transportation industry customers, and the lowest by Healthcare industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Producteev Pricing
Producteev ROI & Value For Money
4.5/5
Producteev has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
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Producteev Pricing Plans
Producteev has a pricing structure that accommodates small, medium, and large businesses.
Who Uses Producteev?
Small Businesses
Medium Businesses
Large Enterprises
Producteev Customer Service
3.7/5
Producteev has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Producteev's Customer Service
Address
242W 30th Street, Suite 501, New York City, NY
Website
http://www.producteev.com
Producteev as an Employer
Consumer vs. Employees
Producteev scored a 46 for Net Promoter Score and a 25 for Employee Net Promoter Score. NPS gauges how likely a customer of Producteev would recommend the brand to a friend. ENPS measures how likely Producteev employees would recommend working at Producteev to a friend.
Net Promoter Score
46
NPS Score
| 64% | Promoters |
|---|---|
| 18% | Passive |
| 18% | Detractors |
Employee Net Promoter Score
25
eNPS Score
| 50% | Promoters |
|---|---|
| 25% | Passive |
| 25% | Detractors |
