Prosek Partners NPS & Customer Reviews | Comparably
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About Prosek Partners' Brand

Prosek Partners is a communications consultancy that delivers an unexpected level of passion, creativity and marketing savvy.

Brand at a Glance

1.5/5
Product Quality
5/5
Pricing

Prosek Partners CMO

Prosek Partners NPS

Prosek Partners's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Prosek Partners's customers would recommend using the product based on a scale of -100 to 100.

Prosek Partners Overall NPS

100
NPS
100%Promoters
0%Passives
0%Detractors
Prosek Partners Overall NPS

Prosek Partners NPS Trend

-100
-50
0
50
100
Jan 2025
100
Jan 2025100

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Prosek Partners Product Quality

1.5/5

Prosek Partners has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.

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Prosek Partners Product Information

Prosek Partners’s product quality score is a 1.5 out of 5 as rated by its users and customers.

Website
http://www.prosek.com/
Company Size
51-200 Employees

Industry

Tech
Enterprise
Small Business Services
Social

Prosek Partners Pricing

Prosek Partners ROI & Value For Money

5/5

Prosek Partners has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.

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Prosek Partners Customer Satisfaction (CSAT)

Very Satisfied0%
Satisfied0%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied100%
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Prosek Partners as an Employer

4.7/5

Prosek Partners has a 4.7/5 stars for its overall company culture rated by their employees

  Prosek Partners CEO
top
5%
CEO of Prosek Partners

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Prosek Partners scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Prosek Partners would recommend the brand to a friend. ENPS measures how likely Prosek Partners employees would recommend working at Prosek Partners to a friend.

Net Promoter Score

100
NPS Score
100%Promoters
0%Passive
0%Detractors

Employee Net Promoter Score

100
eNPS Score
100%Promoters
0%Passive
0%Detractors

Global Ranking Snapshot

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