100
NPS
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Protix
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About Protix's Brand
Provider of insects for animal feed by converting organic residual streams. The company offer a low-impact protein alternative that can be cultivated on a variety of food scraps of meat, fish and dairy products, serving as insect proteins for the animal feed.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
5/5
Pricing
5/5
Customer Service
Protix NPS
Protix's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Protix's customers would recommend using the product based on a scale of -100 to 100.
Protix Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Protix NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2021 100 | Nov 2021 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Protix Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Protix users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Protix Product Quality
4/5
Protix has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Protix's overall Product Quality score rated by its users and customers.
Protix Product Information
Protix’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- www.protix.eu
- Company Size
- 11-50 Employees
Protix Pricing
Protix ROI & Value For Money
5/5
Protix has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Protix's overall ROI score rated by its users and customers.
Protix Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
100%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Protix Customer Service
5/5
Protix has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Protix's overall Customer Service score rated by its users and customers.
About Protix's Customer Service
Address
Industriestraat 3, Dongen, 5107 Netherlands
Website
www.protix.eu
