25
NPS
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Pruvit
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About Pruvit's Brand
Helping people lose weight, increase their energy and enter Ketosis. Burn fat as fuel. Money back Guaranteed! [email protected] w/ ?'s
Brand at a Glance
85%
Customer Loyalty
4.2/5
Product Quality
3.7/5
Pricing
3.8/5
Customer Service
Pruvit NPS
Pruvit's Net Promoter Score (NPS) is a 25 with 53% Promoters, 19% Passives, and 28% Detractors. Net Promoter Score tracks whether Pruvit's customers would recommend using the product based on a scale of -100 to 100.
Pruvit Overall NPS
| 53% | Promoters |
|---|---|
| 19% | Passives |
| 28% | Detractors |
Pruvit NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2023 28 | Aug 2023 | 28 |
Dec 2023 28 | Dec 2023 | 28 |
Jan 2024 26 | Jan 2024 | 26 |
Mar 2024 26 | Mar 2024 | 26 |
Apr 2024 24 | Apr 2024 | 24 |
Jul 2024 24 | Jul 2024 | 24 |
Oct 2024 26 | Oct 2024 | 26 |
Nov 2024 24 | Nov 2024 | 24 |
Dec 2024 24 | Dec 2024 | 24 |
Jan 2025 23 | Jan 2025 | 23 |
Mar 2025 25 | Mar 2025 | 25 |
Apr 2026 25 | Apr 2026 | 25 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Pruvit NPS by Gender
Female customers rated Pruvit's NPS 54 points higher than Male customers.
Male
0
Pruvit's NPS was rated by Male customers on Comparably.
40%
Promoters
20%
Passives
40%
Detractors
Female
54
Pruvit's NPS was rated 54 by Female customers on Comparably.
73%
Promoters
8%
Passives
19%
Detractors
Pruvit NPS by Ethnicity
Pruvit's NPS was rated 35 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 35 | Caucasian | 35 |
Pruvit NPS by Age
Pruvit's NPS was rated the highest by customers ages 46-50, and the lowest by customers ages 36-40.
Pruvit NPS by Usage
Pruvit's NPS was rated the highest by customers who have used Pruvit's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 49 | Less than 1 Year | 49 |
1 to 2 Years 72 | 1 to 2 Years | 72 |
2 to 5 Years 0 | 2 to 5 Years | 0 |
Pruvit Customer Reviews
Out of the 9 Pruvit customer reviews 9 were positive and 0 were constructive. Pruvit customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Pruvit Customer Loyalty
85%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
85% of Pruvit users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Pruvit Customer Loyalty Score by Gender
Female customers rated Pruvit's Customer Loyalty score 15% higher than Male customers.
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Male
82%
Yes
Female
97%
Yes
Pruvit Customer Loyalty Score by Ethnicity
Pruvit's Customer Loyalty score was rated 92% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Pruvit.
92
out of 100
Caucasian
Pruvit Customer Loyalty Score by Age
Pruvit's Customer Loyalty score was rated the highest by customers ages 41-45, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Pruvit.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
36-40 82% | 36-40 | 82% |
41-45 100% | 41-45 | 100% |
46-50 85% | 46-50 | 85% |
Pruvit Customer Loyalty Score by Usage
Pruvit's Customer Loyalty score was rated the highest by customers who have used Pruvit's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Pruvit Customer Loyalty Score by Industry
Pruvit's Customer Loyalty score was rated the highest by Healthcare, Hospitals and Medicine industry customers, and the lowest by Education industry customers.
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Pruvit Product Quality
4.2/5
Pruvit has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.
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Pruvit Product Information
Pruvit’s product quality score is a 4.2 out of 5 as rated by its users and customers. Reviewers from the Education industry rated Pruvit's product the highest. Reviewers from the Healthcare, Hospitals and Medicine industry rated Pruvit the lowest at 4.
Quick Insights into Pruvit Product Quality
Pruvit's Product Quality score was rated highest by customers ages 46-50, and rated lowest by customers who have used Pruvit's products/services for 2 to 5 Years.
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Ranked Pruvit Product Quality the Highest
Ranked Pruvit Product Quality the Lowest
Pruvit Product Quality Score by Gender
Male customers rated Pruvit's Product Quality score 0.2 stars higher than Female customers.
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Male
4.5/5
Female
4.3/5
Pruvit Product Quality Score by Ethnicity
Pruvit's Product Quality score was rated 4.1 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Pruvit.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.1 | Caucasian | 4.1 |
Pruvit Product Quality Score by Age
Pruvit's Product Quality score was rated the highest by customers ages 46-50, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Pruvit.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
36-40 4.1 | 36-40 | 4.1 |
41-45 4.5 | 41-45 | 4.5 |
46-50 4.8 | 46-50 | 4.8 |
Pruvit Product Quality Score by Usage
Pruvit's Product Quality score was rated the highest by customers who have used Pruvit's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
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Pruvit Product Quality Score by Industry
Pruvit's Product Quality score was rated the highest by Education industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
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Pruvit Pricing
Pruvit ROI & Value For Money
3.7/5
Pruvit has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
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Pruvit Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Education industry. The users from the Healthcare, Hospitals and Medicine industry think that they had the lowest ROI from Pruvit.
Quick Insights into Pruvit ROI
Pruvit's ROI score was rated highest by customers who have used Pruvit's products/services for Less than 1 Year, and rated lowest by customers who have used Pruvit's products/services for 2 to 5 Years.
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Ranked Pruvit ROI the Highest
Ranked Pruvit ROI the Lowest
Pruvit ROI Score by Gender
Pruvit's ROI score was rated 3.8 by both Female and Male customers on Comparably.
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Male
3.8/5
Female
3.8/5
Pruvit ROI Score by Ethnicity
Pruvit's ROI score was rated 3.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Pruvit.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.5 | Caucasian | 3.5 |
Pruvit ROI Score by Age
Pruvit's ROI score was rated the highest by customers ages 41-45, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Pruvit.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
36-40 3.8 | 36-40 | 3.8 |
41-45 4.1 | 41-45 | 4.1 |
46-50 4.1 | 46-50 | 4.1 |
Pruvit ROI Score by Usage
Pruvit's ROI score was rated the highest by customers who have used Pruvit's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
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Pruvit ROI Score by Industry
Pruvit's ROI score was rated the highest by Education industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
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Pruvit Customer Satisfaction (CSAT)
Pruvit Customer Satisfaction (CSAT) Score
76 / 100
Pruvit has an overall Customer Satisfaction score of 76 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
53%
Satisfied
23%
Neither Satisfied nor Dissatisfied
14%
Dissatisfied
8%
Very Dissatisfied
2%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Pruvit Customer Satisfaction
Pruvit's Customer Satisfaction score was rated highest by customers ages 46-50, and rated lowest by customers who have used Pruvit's products/services for 2 to 5 Years.
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Ranked Pruvit Customer Satisfaction the Highest
Ranked Pruvit Customer Satisfaction the Lowest
Pruvit Customer Satisfaction Score by Gender
Pruvit's Customer Satisfaction score was rated 83 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Pruvit.
83 / 100
FemaleVery Satisfied | 74% | |
|---|---|---|
Satisfied | 9% | |
Neither Satisfied nor Dissatisfied | 9% | |
Dissatisfied | 4% | |
Very Dissatisfied | 4% |
Pruvit Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Pruvit's Customer Satisfaction (CSAT) score was rated 75% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Pruvit.
75 / 100
Very Satisfied
60%
Satisfied
15%
Neither Satisfied nor Dissatisfied
15%
Dissatisfied
5%
Very Dissatisfied
5%
Pruvit Customer Satisfaction Score by Age
Pruvit's Customer Satisfaction score was rated the highest by customers ages 46-50, and the lowest by customers ages 41-45.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Pruvit.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 41-45 | 84% | |||||||||||||||
| 46-50 | 100% |
Pruvit Customer Satisfaction Score by Usage
Pruvit's Customer Satisfaction score was rated the highest by customers who have used Pruvit's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Pruvit Customer Satisfaction Score by Industry
Pruvit's Customer Satisfaction score was rated the highest by Healthcare, Hospitals and Medicine industry customers, and the lowest by Education industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
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"score": 72,
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"groupId": 522,
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}Pruvit Customer Service
3.8/5
Pruvit has an overall Customer Service score of 3.8 out of 5 stars rated by its users and customers.
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About Pruvit's Customer Service
Website
http://www.pruvit-ketosis.com
Quick Insights into Pruvit Customer Service
Pruvit's Customer Service score was rated highest by customers ages 46-50, and rated lowest by customers who have used Pruvit's products/services for 2 to 5 Years.
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Ranked Pruvit Customer Service the Highest
Ranked Pruvit Customer Service the Lowest
Pruvit Customer Service Score by Gender
Female customers rated Pruvit's Customer Service score 0.4 stars higher than Male customers.
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Male
3.7/5
Female
4.1/5
Pruvit Customer Service Score by Ethnicity
Pruvit's Customer Service score was rated 3.8 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Pruvit.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.8 | Caucasian | 3.8 |
Pruvit Customer Service Score by Age
Pruvit's Customer Service score was rated the highest by customers ages 46-50, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Pruvit.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
36-40 3.8 | 36-40 | 3.8 |
41-45 4 | 41-45 | 4 |
46-50 4.8 | 46-50 | 4.8 |
Pruvit Customer Service Score by Usage
Pruvit's Customer Service score was rated the highest by customers who have used Pruvit's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
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Pruvit Customer Service Score by Industry
Pruvit's Customer Service score was rated the highest by Education industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
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Pruvit as an Employer
Consumer vs. Employees
Pruvit scored a 25 for Net Promoter Score and a 46 for Employee Net Promoter Score. NPS gauges how likely a customer of Pruvit would recommend the brand to a friend. ENPS measures how likely Pruvit employees would recommend working at Pruvit to a friend.
Net Promoter Score
25
NPS Score
| 53% | Promoters |
|---|---|
| 19% | Passive |
| 28% | Detractors |
Employee Net Promoter Score
46
eNPS Score
| 69% | Promoters |
|---|---|
| 8% | Passive |
| 23% | Detractors |
