-100
NPS
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PT. GITS Indonesia
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About PT. GITS Indonesia's Brand
GITS Indonesia or GITS ID is trusted global IT company and ecosystem collaborator that helping industry to scale up with high quality solution.
PT. GITS Indonesia NPS
PT. GITS Indonesia's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether PT. GITS Indonesia's customers would recommend using the product based on a scale of -100 to 100.
PT. GITS Indonesia Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
PT. GITS Indonesia NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2023 -100 | Mar 2023 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
PT. GITS Indonesia as an Employer
4.5/5
PT. GITS Indonesia has a 4.5/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
PT. GITS Indonesia scored a -100 for Net Promoter Score and a 37 for Employee Net Promoter Score. NPS gauges how likely a customer of PT. GITS Indonesia would recommend the brand to a friend. ENPS measures how likely PT. GITS Indonesia employees would recommend working at PT. GITS Indonesia to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
37
eNPS Score
| 40% | Promoters |
|---|---|
| 57% | Passive |
| 3% | Detractors |
