100
NPS
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Brand Page
Punkpost
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About Punkpost's Brand
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Brand at a Glance
10%
Customer Loyalty
5/5
Product Quality
4.5/5
Pricing
4.5/5
Customer Service
Punkpost NPS
Punkpost's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Punkpost's customers would recommend using the product based on a scale of -100 to 100.
Punkpost Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Punkpost NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2020 100 | Sep 2020 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Punkpost Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Punkpost users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Punkpost Product Quality
5/5
Punkpost has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Punkpost's overall Product Quality score rated by its users and customers.
Punkpost Product Information
Punkpost’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://punkpost.co
- Company Size
- 1-10 Employees
Industry
Consumer Services
Punkpost Pricing
Punkpost ROI & Value For Money
4.5/5
Punkpost has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Punkpost's overall ROI score rated by its users and customers.
Punkpost Customer Service
4.5/5
Punkpost has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Punkpost's overall Customer Service score rated by its users and customers.
About Punkpost's Customer Service
Address
41 Federal Street, Unit 42, San Francisco, CA 94107
Website
http://punkpost.co
Phone Number
4157105623
