0
NPS
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Brand Page
Pure Technologies
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About Pure Technologies' Brand
Pure Technologies provides information and communications technology for infrastructure management.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
4/5
Pricing
5/5
Customer Service
Pure Technologies NPS
Pure Technologies's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Pure Technologies's customers would recommend using the product based on a scale of -100 to 100.
Pure Technologies Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Pure Technologies NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2026 0 | Jul 2026 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Pure Technologies Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Pure Technologies users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Pure Technologies Product Quality
5/5
Pure Technologies has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Pure Technologies' overall Product Quality score rated by its users and customers.
Pure Technologies Product Information
Pure Technologies’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://www.puretechltd.com
- Company Size
- 501-1,000 Employees
Industry
Tech
Energy
SaaS
Pure Technologies Pricing
Pure Technologies ROI & Value For Money
4/5
Pure Technologies has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Pure Technologies' overall ROI score rated by its users and customers.
Pure Technologies Customer Satisfaction (CSAT)
Pure Technologies Customer Satisfaction (CSAT) Score
100 / 100
Pure Technologies has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Pure Technologies Customer Service
5/5
Pure Technologies has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Pure Technologies' overall Customer Service score rated by its users and customers.
About Pure Technologies's Customer Service
Address
300, 705 â€" 11th Avenue S.W., Alberta, T2R 0E3 Canada
Website
https://www.puretechltd.com
Phone Number
1(403)266-6794
Pure Technologies as an Employer
2.8/5
Pure Technologies has a 2.8/5 stars for its overall company culture rated by their employees
bottom
10%
Consumer vs. Employees
Pure Technologies scored a 0 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of Pure Technologies would recommend the brand to a friend. ENPS measures how likely Pure Technologies employees would recommend working at Pure Technologies to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
