0
NPS
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Brand Page
QSC, LLC
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About QSC, LLC's Brand
Brand at a Glance
100%
Customer Loyalty
3.6/5
Product Quality
3.5/5
Pricing
3.5/5
Customer Service
QSC, LLC NPS
QSC, LLC's Net Promoter Score (NPS) is a 0 with 25% Promoters, 50% Passives, and 25% Detractors. Net Promoter Score tracks whether QSC, LLC's customers would recommend using the product based on a scale of -100 to 100.
QSC, LLC Overall NPS
| 25% | Promoters |
|---|---|
| 50% | Passives |
| 25% | Detractors |
QSC, LLC NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2022 100 | Jun 2022 | 100 |
Sep 2022 50 | Sep 2022 | 50 |
Aug 2023 33 | Aug 2023 | 33 |
Apr 2025 0 | Apr 2025 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
QSC, LLC Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of QSC, LLC users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
QSC, LLC Product Quality
3.6/5
QSC, LLC has an overall Product Quality score of 3.6 out of 5 stars rated by its users and customers.
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QSC, LLC Product Information
QSC, LLC’s product quality score is a 3.6 out of 5 as rated by its users and customers.
- Website
- https://www.qsc.com/
Industry
Tech
QSC, LLC Pricing
QSC, LLC ROI & Value For Money
3.5/5
QSC, LLC has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
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QSC, LLC Customer Satisfaction (CSAT)
QSC, LLC Customer Satisfaction (CSAT) Score
100 / 100
QSC, LLC has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
25%
Satisfied
75%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
QSC, LLC Customer Service
3.5/5
QSC, LLC has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
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About QSC, LLC's Customer Service
Address
Boulder, CO
Website
https://www.qsc.com/
Consumer vs. Employees
QSC, LLC scored a 0 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of QSC, LLC would recommend the brand to a friend. ENPS measures how likely QSC, LLC employees would recommend working at QSC, LLC to a friend.
Net Promoter Score
0
NPS Score
| 25% | Promoters |
|---|---|
| 50% | Passive |
| 25% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
