0
NPS
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Quality Distribution
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About Quality Distribution's Brand
Quality Distribution operates the largest chemical bulk logistics network in North America.
Brand at a Glance
10%
Customer Loyalty
5/5
Product Quality
3.5/5
Pricing
3.5/5
Customer Service
Quality Distribution NPS
Quality Distribution's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Quality Distribution's customers would recommend using the product based on a scale of -100 to 100.
Quality Distribution Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Quality Distribution NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2020 0 | Jun 2020 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Quality Distribution Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Quality Distribution users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Quality Distribution Product Quality
5/5
Quality Distribution has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Quality Distribution's overall Product Quality score rated by its users and customers.
Quality Distribution Product Information
Quality Distribution’s product quality score is a 5 out of 5 as rated by its users and customers.
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Analytics
Travel
Quality Distribution Pricing
Quality Distribution ROI & Value For Money
3.5/5
Quality Distribution has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Quality Distribution's overall ROI score rated by its users and customers.
Quality Distribution Customer Service
3.5/5
Quality Distribution has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Quality Distribution's overall Customer Service score rated by its users and customers.
About Quality Distribution's Customer Service
Address
4041 Park Oaks Boulevard, Suite 200, Tampa, FL
Website
https://www.qualitydistribution.com/
Phone Number
8135697355
Quality Distribution as an Employer
4.1/5
Quality Distribution has a 4.1/5 stars for its overall company culture rated by their employees
top
25%
Consumer vs. Employees
Quality Distribution scored a 0 for Net Promoter Score and a -20 for Employee Net Promoter Score. NPS gauges how likely a customer of Quality Distribution would recommend the brand to a friend. ENPS measures how likely Quality Distribution employees would recommend working at Quality Distribution to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-20
eNPS Score
| 40% | Promoters |
|---|---|
| 0% | Passive |
| 60% | Detractors |
