100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Quantifind
Marketing or Exec? Claim Your Free Account
About Quantifind's Brand
Quantifind’s mission is to empower people to make better decisions that combine human intuition with the voice of intelligent data.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
4.5/5
Pricing
5/5
Customer Service
Quantifind NPS
Quantifind's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Quantifind's customers would recommend using the product based on a scale of -100 to 100.
Quantifind Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Quantifind NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2022 100 | Feb 2022 | 100 |
Apr 2022 100 | Apr 2022 | 100 |
Oct 2022 100 | Oct 2022 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Quantifind Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Quantifind users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Quantifind Product Quality
5/5
Quantifind has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Quantifind's overall Product Quality score rated by its users and customers.
Quantifind Product Information
Quantifind’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://www.quantifind.com/
- Company Size
- 51-200 Employees
Industry
Tech
Analytics
Big Data
Quantifind Pricing
Quantifind ROI & Value For Money
4.5/5
Quantifind has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Quantifind's overall ROI score rated by its users and customers.
Quantifind Customer Satisfaction (CSAT)
Quantifind Customer Satisfaction (CSAT) Score
100 / 100
Quantifind has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
67%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quantifind Customer Service
5/5
Quantifind has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Quantifind's overall Customer Service score rated by its users and customers.
About Quantifind's Customer Service
Address
8 Homewood Place, Menlo Park, CA 94025
Website
https://www.quantifind.com/
Quantifind's Social Links
Quantifind as an Employer
3.2/5
Quantifind has a 3.2/5 stars for its overall company culture rated by their employees
top
15%
Consumer vs. Employees
Quantifind scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Quantifind would recommend the brand to a friend. ENPS measures how likely Quantifind employees would recommend working at Quantifind to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 33% | Promoters |
|---|---|
| 34% | Passive |
| 33% | Detractors |
