34
NPS
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Brand Page
Rain For Rent
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About Rain For Rent's Brand
"Rain for Rent is a provider of temporary liquid handling solutions including pumps, tanks, filtration and spill containment."
Brand at a Glance
83%
Customer Loyalty
4.1/5
Product Quality
3.9/5
Pricing
4/5
Customer Service
Rain For Rent NPS
Rain For Rent's Net Promoter Score (NPS) is a 34 with 67% Promoters, 0% Passives, and 33% Detractors. Net Promoter Score tracks whether Rain For Rent's customers would recommend using the product based on a scale of -100 to 100.
Rain For Rent Overall NPS
| 67% | Promoters |
|---|---|
| 0% | Passives |
| 33% | Detractors |
Rain For Rent NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2021 100 | Sep 2021 | 100 |
Jan 2023 100 | Jan 2023 | 100 |
Mar 2023 33 | Mar 2023 | 33 |
Nov 2024 50 | Nov 2024 | 50 |
Dec 2024 20 | Dec 2024 | 20 |
Apr 2025 33 | Apr 2025 | 33 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Rain For Rent Customer Reviews
Out of the 2 Rain For Rent customer reviews 2 were positive and 0 were constructive. Rain For Rent customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Rain For Rent Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of Rain For Rent users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Rain For Rent Product Quality
4.1/5
Rain For Rent has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
Sign Up to unlock Rain For Rent's overall Product Quality score rated by its users and customers.
Rain For Rent Product Information
Rain For Rent’s product quality score is a 4.1 out of 5 as rated by its users and customers.
- Website
- http://www.rainforrent.com/
- Company Size
- 51-200 Employees
Industry
Real Estate
Tech
Government & Legal
Rain For Rent Pricing
Rain For Rent ROI & Value For Money
3.9/5
Rain For Rent has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.
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Rain For Rent Customer Satisfaction (CSAT)
Rain For Rent Customer Satisfaction (CSAT) Score
100 / 100
Rain For Rent has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Rain For Rent Customer Service
4/5
Rain For Rent has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
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About Rain For Rent's Customer Service
Address
Bakersfield, CA
Website
http://www.rainforrent.com/
Rain For Rent as an Employer
3.0/5
Rain For Rent has a 3.0/5 stars for its overall company culture rated by their employees
top
20%
Consumer vs. Employees
Rain For Rent scored a 34 for Net Promoter Score and a -1 for Employee Net Promoter Score. NPS gauges how likely a customer of Rain For Rent would recommend the brand to a friend. ENPS measures how likely Rain For Rent employees would recommend working at Rain For Rent to a friend.
Net Promoter Score
34
NPS Score
| 67% | Promoters |
|---|---|
| 0% | Passive |
| 33% | Detractors |
Employee Net Promoter Score
-1
eNPS Score
| 46% | Promoters |
|---|---|
| 7% | Passive |
| 47% | Detractors |
