-100
NPS
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Ratiopharm
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About Ratiopharm's Brand
Producer of generic drug products. The company offers a selection of more than 165 drug and more than 180 trade name.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
5/5
Pricing
2.5/5
Customer Service
Ratiopharm NPS
Ratiopharm's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Ratiopharm's customers would recommend using the product based on a scale of -100 to 100.
Ratiopharm Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Ratiopharm NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2021 -100 | May 2021 | -100 |
Mar 2022 -100 | Mar 2022 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Ratiopharm Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Ratiopharm users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Ratiopharm Product Quality
4/5
Ratiopharm has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Ratiopharm's overall Product Quality score rated by its users and customers.
Ratiopharm Product Information
Ratiopharm’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- www.ratiopharm.fi
- Company Size
- 5,001-10,000 Employees
Ratiopharm Pricing
Ratiopharm ROI & Value For Money
5/5
Ratiopharm has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Ratiopharm's overall ROI score rated by its users and customers.
Ratiopharm Customer Service
2.5/5
Ratiopharm has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Ratiopharm's overall Customer Service score rated by its users and customers.
About Ratiopharm's Customer Service
Address
Keilaranta, Espoo, 2150
Website
www.ratiopharm.fi
