-100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Ravelin Technology
Marketing or Exec? Claim Your Free Account
About Ravelin Technology's Brand
Fraud never stays still. Ravelin’s machine learning models adapt to meet existing and new threats so businesses can add more customers with no more risk.
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Ravelin Technology NPS
Ravelin Technology's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Ravelin Technology's customers would recommend using the product based on a scale of -100 to 100.
Ravelin Technology Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Ravelin Technology NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 -100 | Aug 2020 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Ravelin Technology Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Ravelin Technology users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Ravelin Technology Product Quality
1.5/5
Ravelin Technology has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Ravelin Technology's overall Product Quality score rated by its users and customers.
Ravelin Technology Product Information
Ravelin Technology’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://www.ravelin.com
- Company Size
- 11-50 Employees
Industry
Tech
SaaS
Ravelin Technology Pricing
Ravelin Technology ROI & Value For Money
1.5/5
Ravelin Technology has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Ravelin Technology's overall ROI score rated by its users and customers.
Ravelin Technology Customer Service
1.5/5
Ravelin Technology has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Ravelin Technology's overall Customer Service score rated by its users and customers.
About Ravelin Technology's Customer Service
Address
33 Bowling Green Lane, Floor 2, EC1R 0BJ United Kingdom
Website
http://www.ravelin.com
Phone Number
02080501746
Ravelin Technology as an Employer
4.0/5
Ravelin Technology has a 4.0/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
Ravelin Technology scored a -100 for Net Promoter Score and a 76 for Employee Net Promoter Score. NPS gauges how likely a customer of Ravelin Technology would recommend the brand to a friend. ENPS measures how likely Ravelin Technology employees would recommend working at Ravelin Technology to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
76
eNPS Score
| 84% | Promoters |
|---|---|
| 8% | Passive |
| 8% | Detractors |
