-62
NPS
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Raymour & Flanigan
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About Raymour & Flanigan's Brand
Brand at a Glance
65%
Customer Loyalty
1.9/5
Product Quality
1.8/5
Pricing
1.5/5
Customer Service
Raymour & Flanigan NPS
Raymour & Flanigan's Net Promoter Score (NPS) is a -62 with 17% Promoters, 4% Passives, and 79% Detractors. Net Promoter Score tracks whether Raymour & Flanigan's customers would recommend using the product based on a scale of -100 to 100.
Raymour & Flanigan Overall NPS
| 17% | Promoters |
|---|---|
| 4% | Passives |
| 79% | Detractors |
Raymour & Flanigan NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2025 -61 | May 2025 | -61 |
Jul 2025 -63 | Jul 2025 | -63 |
Aug 2025 -63 | Aug 2025 | -63 |
Sep 2025 -63 | Sep 2025 | -63 |
Oct 2025 -63 | Oct 2025 | -63 |
Nov 2025 -63 | Nov 2025 | -63 |
Dec 2025 -63 | Dec 2025 | -63 |
Jan 2026 -63 | Jan 2026 | -63 |
Feb 2026 -63 | Feb 2026 | -63 |
Mar 2026 -63 | Mar 2026 | -63 |
Apr 2026 -63 | Apr 2026 | -63 |
May 2026 -63 | May 2026 | -63 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Raymour & Flanigan NPS by Gender
Male customers rated Raymour & Flanigan's NPS 15 points higher than Female customers.
Male
-71
Raymour & Flanigan's NPS was rated -71 by Male customers on Comparably.
13%
Promoters
3%
Passives
84%
Detractors
Female
-86
Raymour & Flanigan's NPS was rated -86 by Female customers on Comparably.
7%
Promoters
0%
Passives
93%
Detractors
Raymour & Flanigan NPS by Ethnicity
Raymour & Flanigan's NPS was rated the highest by Hispanic or Latino customers, and the lowest by Asian or Pacific Islander customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -77 | Caucasian | -77 |
Hispanic or Latino -55 | Hispanic or Latino | -55 |
African American/Black -74 | African American/Black | -74 |
Asian or Pacific Islander -100 | Asian or Pacific Islander | -100 |
Other -94 | Other | -94 |
Raymour & Flanigan NPS by Age
Raymour & Flanigan's NPS was rated the highest by customers ages 18-25, and the lowest by customers ages 46-50.
Raymour & Flanigan NPS by Usage
Raymour & Flanigan's NPS was rated the highest by customers who have used Raymour & Flanigan's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -68 | Less than 1 Year | -68 |
1 to 2 Years -82 | 1 to 2 Years | -82 |
2 to 5 Years -91 | 2 to 5 Years | -91 |
5 to 10 Years -68 | 5 to 10 Years | -68 |
Over 10 Years -90 | Over 10 Years | -90 |
Raymour & Flanigan Customer Reviews
Out of the 51 Raymour & Flanigan customer reviews 5 were positive and 46 were constructive. Raymour & Flanigan customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
Raymour & Flanigan Customer Loyalty
65%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
65% of Raymour & Flanigan users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Raymour & Flanigan Customer Loyalty Score by Gender
Female customers rated Raymour & Flanigan's Customer Loyalty score 1% higher than Male customers.
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Male
60%
Yes
Female
61%
Yes
Raymour & Flanigan Customer Loyalty Score by Ethnicity
Raymour & Flanigan's Customer Loyalty score was rated the highest by Hispanic or Latino customers, and the lowest by Asian or Pacific Islander customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Raymour & Flanigan.
58
out of 100
Caucasian
75
out of 100
Hispanic or Latino
70
out of 100
African American/Black
40
out of 100
Asian or Pacific Islander
61
out of 100
Other
Raymour & Flanigan Customer Loyalty Score by Age
Raymour & Flanigan's Customer Loyalty score was rated the highest by customers ages 41-45, and the lowest by customers ages 61-65.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 78% | 18-25 | 78% |
26-30 70% | 26-30 | 70% |
31-35 74% | 31-35 | 74% |
36-40 61% | 36-40 | 61% |
41-45 90% | 41-45 | 90% |
46-50 61% | 46-50 | 61% |
51-55 65% | 51-55 | 65% |
56-60 59% | 56-60 | 59% |
61-65 47% | 61-65 | 47% |
66+ 57% | 66+ | 57% |
Raymour & Flanigan Customer Loyalty Score by Usage
Raymour & Flanigan's Customer Loyalty score was rated the highest by customers who have used Raymour & Flanigan's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
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Raymour & Flanigan Customer Loyalty Score by Industry
Raymour & Flanigan's Customer Loyalty score was rated the highest by Consumer Goods industry customers, and the lowest by Furniture industry customers.
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Raymour & Flanigan Product Quality
1.9/5
Raymour & Flanigan has an overall Product Quality score of 1.9 out of 5 stars rated by its users and customers.
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Raymour & Flanigan Product Information
Raymour & Flanigan’s product quality score is a 1.9 out of 5 as rated by its users and customers. Reviewers from the Real Estate industry rated Raymour & Flanigan's product the highest. Reviewers from the Construction industry rated Raymour & Flanigan the lowest at 2.
- Company Size
- 201-500 Employees
Quick Insights into Raymour & Flanigan Product Quality
Raymour & Flanigan's Product Quality score was rated highest by customers ages 18-25, and rated lowest by customers from the Retail industry.
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Ranked Raymour & Flanigan Product Quality the Highest
Ranked Raymour & Flanigan Product Quality the Lowest
Raymour & Flanigan Product Quality Score by Gender
Male customers rated Raymour & Flanigan's Product Quality score 0.1 stars higher than Female customers.
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Male
1.6/5
Female
1.5/5
Raymour & Flanigan Product Quality Score by Ethnicity
Raymour & Flanigan's Product Quality score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Raymour & Flanigan.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.6 | Caucasian | 1.6 |
Hispanic or Latino 2.2 | Hispanic or Latino | 2.2 |
African American/Black 1.7 | African American/Black | 1.7 |
Asian or Pacific Islander 1.5 | Asian or Pacific Islander | 1.5 |
Other 1.5 | Other | 1.5 |
Raymour & Flanigan Product Quality Score by Age
Raymour & Flanigan's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 61-65.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Raymour & Flanigan.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.9 | 18-25 | 3.9 |
26-30 2.7 | 26-30 | 2.7 |
31-35 1.5 | 31-35 | 1.5 |
36-40 2 | 36-40 | 2 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
51-55 2 | 51-55 | 2 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.6 | 66+ | 1.6 |
Raymour & Flanigan Product Quality Score by Usage
Raymour & Flanigan's Product Quality score was rated the highest by customers who have used Raymour & Flanigan's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.
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Raymour & Flanigan Product Quality Score by Industry
Raymour & Flanigan's Product Quality score was rated the highest by Real Estate industry customers, and the lowest by Retail industry customers.
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Raymour & Flanigan Pricing
Raymour & Flanigan ROI & Value For Money
1.8/5
Raymour & Flanigan has a value for money and ROI score of 1.8 out of 5 stars rated by its users and customers.
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Raymour & Flanigan Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Real Estate industry. The users from the Accounting industry think that they had the lowest ROI from Raymour & Flanigan.
Quick Insights into Raymour & Flanigan ROI
Raymour & Flanigan's ROI score was rated highest by customers from the Real Estate industry, and rated lowest by customers from the Tech industry.
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Ranked Raymour & Flanigan ROI the Highest
Ranked Raymour & Flanigan ROI the Lowest
Raymour & Flanigan ROI Score by Gender
Raymour & Flanigan's ROI score was rated 1.5 by both Female and Male customers on Comparably.
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Male
1.5/5
Female
1.5/5
Raymour & Flanigan ROI Score by Ethnicity
Raymour & Flanigan's ROI score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Raymour & Flanigan.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.6 | Caucasian | 1.6 |
Hispanic or Latino 2.1 | Hispanic or Latino | 2.1 |
African American/Black 1.6 | African American/Black | 1.6 |
Asian or Pacific Islander 1.5 | Asian or Pacific Islander | 1.5 |
Other 1.5 | Other | 1.5 |
Raymour & Flanigan ROI Score by Age
Raymour & Flanigan's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 61-65.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Raymour & Flanigan.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 2.7 | 18-25 | 2.7 |
26-30 2.7 | 26-30 | 2.7 |
31-35 1.5 | 31-35 | 1.5 |
36-40 1.8 | 36-40 | 1.8 |
41-45 1.7 | 41-45 | 1.7 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.9 | 51-55 | 1.9 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.6 | 66+ | 1.6 |
Raymour & Flanigan ROI Score by Usage
Raymour & Flanigan's ROI score was rated the highest by customers who have used Raymour & Flanigan's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.
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Raymour & Flanigan ROI Score by Industry
Raymour & Flanigan's ROI score was rated the highest by Real Estate industry customers, and the lowest by Tech industry customers.
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Raymour & Flanigan Customer Satisfaction (CSAT)
Raymour & Flanigan Customer Satisfaction (CSAT) Score
17 / 100
Raymour & Flanigan has an overall Customer Satisfaction score of 17 rated by its users and customers.
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Very Satisfied
13%
Satisfied
4%
Neither Satisfied nor Dissatisfied
4%
Dissatisfied
15%
Very Dissatisfied
64%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Raymour & Flanigan Customer Satisfaction
Raymour & Flanigan's Customer Satisfaction score was rated highest by customers from the Business and Consumer Services industry, and rated lowest by customers from the Security and Investigations industry.
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Ranked Raymour & Flanigan Customer Satisfaction the Highest
Ranked Raymour & Flanigan Customer Satisfaction the Lowest
Raymour & Flanigan Customer Satisfaction Score by Gender
Male customers rated Raymour & Flanigan's Customer Satisfaction score 11 points higher than Female customers.
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19 / 100
MaleVery Satisfied | 17% | |
|---|---|---|
Satisfied | 2% | |
Neither Satisfied nor Dissatisfied | 6% | |
Dissatisfied | 18% | |
Very Dissatisfied | 57% |
8 / 100
FemaleVery Satisfied | 8% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 5% | |
Dissatisfied | 13% | |
Very Dissatisfied | 74% |
Raymour & Flanigan Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Raymour & Flanigan's Customer Satisfaction (CSAT) score was rated 13% according to Caucasian users and customers.
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13 / 100
Very Satisfied
13%
Satisfied
0%
Neither Satisfied nor Dissatisfied
5%
Dissatisfied
13%
Very Dissatisfied
69%
CSAT according to Hispanic or Latino
Raymour & Flanigan's Customer Satisfaction (CSAT) score was rated 18% according to Hispanic or Latino users and customers.
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18 / 100
Very Satisfied
18%
Satisfied
0%
Neither Satisfied nor Dissatisfied
18%
Dissatisfied
9%
Very Dissatisfied
55%
CSAT according to African American/Black
Raymour & Flanigan's Customer Satisfaction (CSAT) score was rated 13% according to African American/Black users and customers.
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13 / 100
Very Satisfied
13%
Satisfied
0%
Neither Satisfied nor Dissatisfied
13%
Dissatisfied
13%
Very Dissatisfied
61%
CSAT according to Asian or Pacific Islander
Raymour & Flanigan's Customer Satisfaction (CSAT) score was rated 33% according to Asian or Pacific Islander users and customers.
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33 / 100
Very Satisfied
33%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
33%
Very Dissatisfied
34%
CSAT according to Other
Raymour & Flanigan's Customer Satisfaction (CSAT) score was rated 6% according to Other users and customers.
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6 / 100
Very Satisfied
3%
Satisfied
3%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
20%
Very Dissatisfied
74%
Raymour & Flanigan Customer Satisfaction Score by Age
Raymour & Flanigan's Customer Satisfaction score was rated the highest by customers ages 36-40, and the lowest by customers ages 41-45.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Raymour & Flanigan.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26-30 | 25% | |||||||||||||||
| 31-35 | 0% | |||||||||||||||
| 36-40 | 33% | |||||||||||||||
| 41-45 | 0% | |||||||||||||||
| 46-50 | 6% | |||||||||||||||
| 51-55 | 19% | |||||||||||||||
| 56-60 | 15% | |||||||||||||||
| 61-65 | 7% | |||||||||||||||
| 66+ | 11% |
Raymour & Flanigan Customer Satisfaction Score by Usage
Raymour & Flanigan's Customer Satisfaction score was rated the highest by customers who have used Raymour & Flanigan's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.
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Raymour & Flanigan Customer Satisfaction Score by Industry
Raymour & Flanigan's Customer Satisfaction score was rated the highest by Business and Consumer Services industry customers, and the lowest by Security and Investigations industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Raymour & Flanigan Customer Satisfaction Score by Industry",
"text": "Raymour & Flanigan's Customer Satisfaction score was rated the highest by Business and Consumer Services industry customers, and the lowest by Security and Investigations industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 31,
"stars": 0,
"csatScore": 31,
"text": "Raymour & Flanigan's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 31
},
{
"label": "Accounting",
"groupId": 495,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Raymour & Flanigan's Customer Satisfaction score is rated by Accounting customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Aerospace and Aviation",
"groupId": 496,
"score": 33,
"stars": 0,
"csatScore": 33,
"text": "Raymour & Flanigan's Customer Satisfaction score is rated by Aerospace and Aviation customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 33
},
{
"label": "Architecture and Planning",
"groupId": 498,
"score": 25,
"stars": 0,
"csatScore": 25,
"text": "Raymour & Flanigan's Customer Satisfaction score is rated by Architecture and Planning customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 25
},
{
"label": "Arts and Entertainment",
"groupId": 499,
"score": 25,
"stars": 0,
"csatScore": 25,
"text": "Raymour & Flanigan's Customer Satisfaction score is rated by Arts and Entertainment customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 25
},
{
"label": "Banking and Financial Services",
"groupId": 501,
"score": 17,
"stars": 0,
"csatScore": 17,
"text": "Raymour & Flanigan's Customer Satisfaction score is rated by Banking and Financial Services customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 17
},
{
"label": "Business and Consumer Services",
"groupId": 504,
"score": 40,
"stars": 0,
"csatScore": 40,
"text": "Raymour & Flanigan's Customer Satisfaction score is rated by Business and Consumer Services customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 40
},
{
"label": "Consumer Goods",
"groupId": 513,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Raymour & Flanigan's Customer Satisfaction score is rated by Consumer Goods customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Education",
"groupId": 515,
"score": 7,
"stars": 0,
"csatScore": 7,
"text": "Raymour & Flanigan's Customer Satisfaction score is rated by Education customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 7
},
{
"label": "Furniture",
"groupId": 520,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Raymour & Flanigan's Customer Satisfaction score is rated by Furniture customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Government and Public Policy",
"groupId": 521,
"score": 24,
"stars": 0,
"csatScore": 24,
"text": "Raymour & Flanigan's Customer Satisfaction score is rated by Government and Public Policy customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 24
},
{
"label": "Healthcare, Hospitals and Medicine",
"groupId": 522,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Raymour & Flanigan's Customer Satisfaction score is rated by Healthcare, Hospitals and Medicine customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Legal",
"groupId": 529,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Raymour & Flanigan's Customer Satisfaction score is rated by Legal customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Logistics and Supply Chain",
"groupId": 531,
"score": 33,
"stars": 0,
"csatScore": 33,
"text": "Raymour & Flanigan's Customer Satisfaction score is rated by Logistics and Supply Chain customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 33
},
{
"label": "Professional Services",
"groupId": 549,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Raymour & Flanigan's Customer Satisfaction score is rated by Professional Services customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Retail",
"groupId": 559,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Raymour & Flanigan's Customer Satisfaction score is rated by Retail customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Security and Investigations",
"groupId": 560,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Raymour & Flanigan's Customer Satisfaction score is rated by Security and Investigations customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
}
]
}Raymour & Flanigan Customer Service
1.5/5
Raymour & Flanigan has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About Raymour & Flanigan's Customer Service
Website
https://www.raymourflanigan.com/
Quick Insights into Raymour & Flanigan Customer Service
Raymour & Flanigan's Customer Service score was rated highest by customers from the Aerospace and Aviation industry, and rated lowest by customers from the Tech industry.
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Ranked Raymour & Flanigan Customer Service the Highest
Ranked Raymour & Flanigan Customer Service the Lowest
Raymour & Flanigan Customer Service Score by Gender
Raymour & Flanigan's Customer Service score was rated 1.5 by both Female and Male customers on Comparably.
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Male
1.5/5
Female
1.5/5
Raymour & Flanigan Customer Service Score by Ethnicity
Raymour & Flanigan's Customer Service score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Raymour & Flanigan.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 1.8 | Hispanic or Latino | 1.8 |
African American/Black 1.5 | African American/Black | 1.5 |
Asian or Pacific Islander 1.5 | Asian or Pacific Islander | 1.5 |
Other 1.5 | Other | 1.5 |
Raymour & Flanigan Customer Service Score by Age
Raymour & Flanigan's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Raymour & Flanigan.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 2.9 | 18-25 | 2.9 |
26-30 2.6 | 26-30 | 2.6 |
31-35 1.5 | 31-35 | 1.5 |
36-40 1.5 | 36-40 | 1.5 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
Raymour & Flanigan Customer Service Score by Usage
Raymour & Flanigan's Customer Service score was rated 1.5 stars by customers who have used Raymour & Flanigan's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
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Raymour & Flanigan Customer Service Score by Industry
Raymour & Flanigan's Customer Service score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Tech industry customers.
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Raymour & Flanigan as an Employer
2.3/5
Raymour & Flanigan has a 2.3/5 stars for its overall company culture rated by their employees
bottom
10%
Consumer vs. Employees
Raymour & Flanigan scored a -62 for Net Promoter Score and a -45 for Employee Net Promoter Score. NPS gauges how likely a customer of Raymour & Flanigan would recommend the brand to a friend. ENPS measures how likely Raymour & Flanigan employees would recommend working at Raymour & Flanigan to a friend.
Net Promoter Score
-62
NPS Score
| 17% | Promoters |
|---|---|
| 4% | Passive |
| 79% | Detractors |
Employee Net Promoter Score
-45
eNPS Score
| 24% | Promoters |
|---|---|
| 7% | Passive |
| 69% | Detractors |
