100
NPS
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Recurrent Energy
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About Recurrent Energy's Brand
Recurrent Energy provides distributed solar power that makes renewable energy a practical choice for large scale energy users.
Brand at a Glance
4/5
Product Quality
Recurrent Energy NPS
Recurrent Energy's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Recurrent Energy's customers would recommend using the product based on a scale of -100 to 100.
Recurrent Energy Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Recurrent Energy NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2022 100 | Jul 2022 | 100 |
May 2024 100 | May 2024 | 100 |
Mar 2025 100 | Mar 2025 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Recurrent Energy Product Quality
4/5
Recurrent Energy has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Recurrent Energy Product Information
Recurrent Energy’s product quality score is a 4 out of 5 as rated by its users and customers.
- Company Size
- 51-200 Employees
Industry
Tech
Business Services
Energy
Recurrent Energy Customer Satisfaction (CSAT)
Recurrent Energy Customer Satisfaction (CSAT) Score
50 / 100
Recurrent Energy has an overall Customer Satisfaction score of 50 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
50%
Neither Satisfied nor Dissatisfied
50%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Recurrent Energy as an Employer
Consumer vs. Employees
Recurrent Energy scored a 100 for Net Promoter Score and a -19 for Employee Net Promoter Score. NPS gauges how likely a customer of Recurrent Energy would recommend the brand to a friend. ENPS measures how likely Recurrent Energy employees would recommend working at Recurrent Energy to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-19
eNPS Score
| 36% | Promoters |
|---|---|
| 9% | Passive |
| 55% | Detractors |
