100
NPS
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RED Digital Cinema Camera Company
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About RED Digital Cinema Camera Company's Brand
Based on the RAW file capture of digital SLRs, the RED team made a camera capable of recording RAW, 4K images at up to 30 frames per second
Brand at a Glance
100%
Customer Loyalty
2.5/5
Product Quality
4/5
Pricing
4/5
Customer Service
RED Digital Cinema Camera Company NPS
RED Digital Cinema Camera Company's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether RED Digital Cinema Camera Company's customers would recommend using the product based on a scale of -100 to 100.
RED Digital Cinema Camera Company Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
RED Digital Cinema Camera Company NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2021 100 | Apr 2021 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
RED Digital Cinema Camera Company Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of RED Digital Cinema Camera Company users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
RED Digital Cinema Camera Company Product Quality
2.5/5
RED Digital Cinema Camera Company has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
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RED Digital Cinema Camera Company Product Information
RED Digital Cinema Camera Company’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- http://www.red.com/
RED Digital Cinema Camera Company Pricing
RED Digital Cinema Camera Company ROI & Value For Money
4/5
RED Digital Cinema Camera Company has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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RED Digital Cinema Camera Company Customer Service
4/5
RED Digital Cinema Camera Company has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock RED Digital Cinema Camera Company's overall Customer Service score rated by its users and customers.
About RED Digital Cinema Camera Company's Customer Service
Website
http://www.red.com/
Consumer vs. Employees
RED Digital Cinema Camera Company scored a 100 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of RED Digital Cinema Camera Company would recommend the brand to a friend. ENPS measures how likely RED Digital Cinema Camera Company employees would recommend working at RED Digital Cinema Camera Company to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
50
eNPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
