5
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Redbubble
Marketing or Exec? Claim Your Free Account
About Redbubble's Brand
Redbubble is an online marketplace to shop print on demand products that customized from independent artists and designers.
Brand at a Glance
76%
Customer Loyalty
3.8/5
Product Quality
3.5/5
Pricing
3.8/5
Customer Service
Redbubble CMO
Redbubble NPS
Redbubble's Net Promoter Score (NPS) is a 5 with 46% Promoters, 13% Passives, and 41% Detractors. Net Promoter Score tracks whether Redbubble's customers would recommend using the product based on a scale of -100 to 100.
Redbubble Overall NPS
| 46% | Promoters |
|---|---|
| 13% | Passives |
| 41% | Detractors |
Redbubble NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2022 23 | Sep 2022 | 23 |
Oct 2022 20 | Oct 2022 | 20 |
Nov 2022 16 | Nov 2022 | 16 |
Mar 2023 19 | Mar 2023 | 19 |
Jul 2023 17 | Jul 2023 | 17 |
Dec 2023 13 | Dec 2023 | 13 |
Mar 2024 10 | Mar 2024 | 10 |
Aug 2024 10 | Aug 2024 | 10 |
Dec 2024 12 | Dec 2024 | 12 |
Jan 2025 9 | Jan 2025 | 9 |
Jul 2025 7 | Jul 2025 | 7 |
Oct 2025 5 | Oct 2025 | 5 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Redbubble NPS by Gender
Female customers rated Redbubble's NPS 8 points higher than Male customers.
Male
16
Redbubble's NPS was rated 16 by Male customers on Comparably.
54%
Promoters
8%
Passives
38%
Detractors
Female
24
Redbubble's NPS was rated 24 by Female customers on Comparably.
62%
Promoters
0%
Passives
38%
Detractors
Redbubble NPS by Ethnicity
Redbubble's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -26 | Caucasian | -26 |
Asian or Pacific Islander 100 | Asian or Pacific Islander | 100 |
Redbubble NPS by Age
Redbubble's NPS was rated 72 points by customers ages 18-25 on Comparably.
Redbubble NPS by Usage
Redbubble's NPS was rated the highest by customers who have used Redbubble's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 0 | Less than 1 Year | 0 |
1 to 2 Years 49 | 1 to 2 Years | 49 |
2 to 5 Years 20 | 2 to 5 Years | 20 |
Redbubble Customer Reviews
Out of the 7 Redbubble customer reviews 3 were positive and 4 were constructive. Redbubble customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
Redbubble Customer Loyalty
76%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
76% of Redbubble users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Redbubble Customer Loyalty Score by Gender
Male customers rated Redbubble's Customer Loyalty score 13% higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Redbubble.
Male
79%
Yes
Female
66%
Yes
Redbubble Customer Loyalty Score by Ethnicity
Redbubble's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Redbubble.
89
out of 100
Caucasian
82
out of 100
Asian or Pacific Islander
Redbubble Customer Loyalty Score by Age
Redbubble's Customer Loyalty score was rated 74% by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Redbubble.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 74% | 18-25 | 74% |
Redbubble Customer Loyalty Score by Usage
Redbubble's Customer Loyalty score was rated the highest by customers who have used Redbubble's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Redbubble Customer Loyalty Score by Industry
Redbubble's Customer Loyalty score was rated 70% by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Redbubble Product Quality
3.8/5
Redbubble has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
Sign Up to unlock Redbubble's overall Product Quality score rated by its users and customers.
Redbubble Product Information
Redbubble’s product quality score is a 3.8 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Redbubble's product the highest.
- Website
- redbubble.com
- Company Size
- 51-200 Employees
Industry
Tech
Ecommerce and Marketplaces
Marketplaces
Quick Insights into Redbubble Product Quality
Redbubble's Product Quality score was rated highest by customers ages 18-25, and rated lowest by Caucasian customers.
Sign Up to unlock insights into how customers have ranked Redbubble's Product Quality.
Ranked Redbubble Product Quality the Highest
Ranked Redbubble Product Quality the Lowest
Redbubble Product Quality Score by Gender
Female customers rated Redbubble's Product Quality score 1 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Redbubble.
Male
3.1/5
Female
4.1/5
Redbubble Product Quality Score by Ethnicity
Redbubble's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Redbubble.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3 | Caucasian | 3 |
Asian or Pacific Islander 4.5 | Asian or Pacific Islander | 4.5 |
Redbubble Product Quality Score by Age
Redbubble's Product Quality score was rated 4.8 stars by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Redbubble.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 4.8 | 18-25 | 4.8 |
Redbubble Product Quality Score by Usage
Redbubble's Product Quality score was rated the highest by customers who have used Redbubble's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Redbubble Product Quality Score by Industry
Redbubble's Product Quality score was rated 3.2 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Redbubble Pricing
Redbubble ROI & Value For Money
3.5/5
Redbubble has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Redbubble's overall ROI score rated by its users and customers.
Redbubble Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Quick Insights into Redbubble ROI
Redbubble's ROI score was rated highest by Asian or Pacific Islander customers, and rated lowest by Caucasian customers.
Sign Up to unlock insights into how customers have ranked Redbubble's ROI score.
Ranked Redbubble ROI the Highest
Ranked Redbubble ROI the Lowest
Redbubble ROI Score by Gender
Female customers rated Redbubble's ROI score 0.7 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Redbubble.
Male
3.1/5
Female
3.8/5
Redbubble ROI Score by Ethnicity
Redbubble's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Redbubble.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.7 | Caucasian | 2.7 |
Asian or Pacific Islander 4.8 | Asian or Pacific Islander | 4.8 |
Redbubble ROI Score by Age
Redbubble's ROI score was rated 4.5 stars by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Redbubble.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 4.5 | 18-25 | 4.5 |
Redbubble ROI Score by Usage
Redbubble's ROI score was rated the highest by customers who have used Redbubble's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Redbubble ROI Score by Industry
Redbubble's ROI score was rated 3 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Redbubble Customer Satisfaction (CSAT)
Redbubble Customer Satisfaction (CSAT) Score
56 / 100
Redbubble has an overall Customer Satisfaction score of 56 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
28%
Satisfied
28%
Neither Satisfied nor Dissatisfied
19%
Dissatisfied
14%
Very Dissatisfied
11%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Redbubble Customer Satisfaction
Redbubble's Customer Satisfaction score was rated highest by customers who have used Redbubble's products/services for 2 to 5 Years, and rated lowest by Female customers.
Sign Up to unlock insights into how customers have ranked Redbubble's Customer Satisfaction.
Ranked Redbubble Customer Satisfaction the Highest
Ranked Redbubble Customer Satisfaction the Lowest
Redbubble Customer Satisfaction Score by Gender
Male customers rated Redbubble's Customer Satisfaction score 23 points higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Redbubble.
56 / 100
MaleVery Satisfied | 33% | |
|---|---|---|
Satisfied | 23% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 11% | |
Very Dissatisfied | 33% |
33 / 100
FemaleVery Satisfied | 33% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 34% | |
Dissatisfied | 33% | |
Very Dissatisfied | 0% |
Redbubble Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Redbubble's Customer Satisfaction (CSAT) score was rated 17% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Redbubble.
17 / 100
Very Satisfied
17%
Satisfied
0%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
17%
Very Dissatisfied
33%
Redbubble Customer Satisfaction Score by Usage
Redbubble's Customer Satisfaction score was rated the highest by customers who have used Redbubble's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Redbubble Customer Satisfaction Score by Industry
Redbubble's Customer Satisfaction score was rated 20 points by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Redbubble Customer Satisfaction Score by Industry",
"text": "Redbubble's Customer Satisfaction score was rated 20 points by Tech industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 20,
"stars": 0,
"csatScore": 20,
"text": "Redbubble's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 20
}
]
}Redbubble Customer Service
3.8/5
Redbubble has an overall Customer Service score of 3.8 out of 5 stars rated by its users and customers.
Sign Up to unlock Redbubble's overall Customer Service score rated by its users and customers.
About Redbubble's Customer Service
Address
Melbourne, IA
Website
redbubble.com
Quick Insights into Redbubble Customer Service
Redbubble's Customer Service score was rated highest by Asian or Pacific Islander customers, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked Redbubble's Customer Service score.
Ranked Redbubble Customer Service the Highest
Ranked Redbubble Customer Service the Lowest
Redbubble Customer Service Score by Gender
Female customers rated Redbubble's Customer Service score 0.8 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Redbubble.
Male
3.4/5
Female
4.2/5
Redbubble Customer Service Score by Ethnicity
Redbubble's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Redbubble.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.5 | Caucasian | 3.5 |
Asian or Pacific Islander 4.8 | Asian or Pacific Islander | 4.8 |
Redbubble Customer Service Score by Age
Redbubble's Customer Service score was rated 4.5 stars by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Redbubble.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 4.5 | 18-25 | 4.5 |
Redbubble Customer Service Score by Usage
Redbubble's Customer Service score was rated the highest by customers who have used Redbubble's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Redbubble Customer Service Score by Industry
Redbubble's Customer Service score was rated 3.7 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Redbubble as an Employer
4.3/5
Redbubble has a 4.3/5 stars for its overall company culture rated by their employees
top
20%
Consumer vs. Employees
Redbubble scored a 5 for Net Promoter Score and a 47 for Employee Net Promoter Score. NPS gauges how likely a customer of Redbubble would recommend the brand to a friend. ENPS measures how likely Redbubble employees would recommend working at Redbubble to a friend.
Net Promoter Score
5
NPS Score
| 46% | Promoters |
|---|---|
| 13% | Passive |
| 41% | Detractors |
Employee Net Promoter Score
47
eNPS Score
| 68% | Promoters |
|---|---|
| 11% | Passive |
| 21% | Detractors |
