24
NPS
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Brand Page
Refersion
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About Refersion's Brand
Advanced affiliate marketing made simple.
Brand at a Glance
4.1/5
Product Quality
4.1/5
Pricing
3.7/5
Customer Service
Refersion NPS
Refersion's Net Promoter Score (NPS) is a 24 with 48% Promoters, 28% Passives, and 24% Detractors. Net Promoter Score tracks whether Refersion's customers would recommend using the product based on a scale of -100 to 100.
Refersion Overall NPS
| 48% | Promoters |
|---|---|
| 28% | Passives |
| 24% | Detractors |
Refersion NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 24 | Aug 2020 | 24 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Refersion NPS by Usage
Refersion's NPS was rated -16 points by customers who have used Refersion's products/services for 1 to 2 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years -16 | 1 to 2 Years | -16 |
Refersion Product Quality
4.1/5
Refersion has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
Sign Up to unlock Refersion's overall Product Quality score rated by its users and customers.
Refersion Product Information
Refersion serves markets in the United States, Asia, Europe, Australia, Canada, India, United Kingdom, and Latin America. Refersion supports Web devices and offers products for medium and large sized businesses.
Refersion’s product quality score is a 4.1 out of 5 as rated by its users and customers.
- Website
- https://www.refersion.com/
- Company Size
- 11-50 Employees
Industry
Tech
AdTech
Analytics
Ecommerce and Marketplaces
Languages Supported
English
Product Type
Affiliate Marketing Software
Registration Software
Feedback and Reviews Management Software
Referral Marketing Software
Refersion Pricing
Refersion ROI & Value For Money
4.1/5
Refersion has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.
Sign Up to unlock Refersion's overall ROI score rated by its users and customers.
Refersion Pricing Plans
Refersion has a pricing structure that accommodates medium and large businesses. Starting from $89/month, Refersion uses a subscription model and offers the following: $89 minimum per month, Track up to 130 affiliate orders / month, and Enterprise.
Who Uses Refersion?
Medium Businesses
Large Enterprises
Refersion Customer Service
3.7/5
Refersion has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Refersion's overall Customer Service score rated by its users and customers.
About Refersion's Customer Service
Address
311 West 43rd St., Refersion, New York City, NY 10036
Website
https://www.refersion.com/
Phone Number
1866Refersion
