25
NPS
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Remember The Milk
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About Remember The Milk's Brand
Remember The Milk is a task and time management application for Android devices.
Brand at a Glance
4/5
Product Quality
4.2/5
Pricing
3.7/5
Customer Service
Remember The Milk NPS
Remember The Milk's Net Promoter Score (NPS) is a 25 with 50% Promoters, 25% Passives, and 25% Detractors. Net Promoter Score tracks whether Remember The Milk's customers would recommend using the product based on a scale of -100 to 100.
Remember The Milk Overall NPS
| 50% | Promoters |
|---|---|
| 25% | Passives |
| 25% | Detractors |
Remember The Milk NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 25 | Aug 2020 | 25 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Remember The Milk Product Quality
4/5
Remember The Milk has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Remember The Milk Product Information
Remember The Milk serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, and Germany. Remember The Milk supports iOS, Web, and Android devices and offers products for small and medium sized businesses.
Remember The Milk’s product quality score is a 4 out of 5 as rated by its users and customers.
- Company Size
- 11-50 Employees
Industry
Tech
Content
Languages Supported
English
Chinese (Traditional)
Dutch
French
German
Portuguese
Spanish
Chinese (Simplified)
Japanese
Turkish
Italian
Korean
Russian
Ukrainian
Czech
Swedish
Polish
Danish
Norwegian
Product Type
Project Collaboration Software
Task Management Software
Remember The Milk Pricing
Remember The Milk ROI & Value For Money
4.2/5
Remember The Milk has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
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Remember The Milk Pricing Plans
Remember The Milk has a pricing structure that accommodates small and medium businesses. Starting from $25/year, Remember The Milk uses a subscription model. For the users that are not ready to commit yet, Remember The Milk also offers a free trial.
Who Uses Remember The Milk?
Small Businesses
Medium Businesses
Remember The Milk Customer Service
3.7/5
Remember The Milk has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Remember The Milk's Customer Service
Address
660 4th Street #247, San Francisco, CA
Website
http://www.rememberthemilk.com
Phone Number
14156336721
Consumer vs. Employees
Remember The Milk scored a 25 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of Remember The Milk would recommend the brand to a friend. ENPS measures how likely Remember The Milk employees would recommend working at Remember The Milk to a friend.
Net Promoter Score
25
NPS Score
| 50% | Promoters |
|---|---|
| 25% | Passive |
| 25% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
