75
NPS
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Rentec Direct
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About Rentec Direct's Brand
Rentec Direct provides online property management software, tenant screening, and rent collection tools for residential property managers.
Brand at a Glance
4.3/5
Product Quality
4.3/5
Pricing
5/5
Customer Service
Rentec Direct NPS
Rentec Direct's Net Promoter Score (NPS) is a 75 with 84% Promoters, 7% Passives, and 9% Detractors. Net Promoter Score tracks whether Rentec Direct's customers would recommend using the product based on a scale of -100 to 100.
Rentec Direct Overall NPS
| 84% | Promoters |
|---|---|
| 7% | Passives |
| 9% | Detractors |
Rentec Direct NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 75 | Aug 2020 | 75 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Rentec Direct NPS by Usage
Rentec Direct's NPS was rated the highest by customers who have used Rentec Direct's products/services for Less than 1 Year, and the lowest by customers with 5 to 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 80 | Less than 1 Year | 80 |
5 to 10 Years 73 | 5 to 10 Years | 73 |
Rentec Direct Product Quality
4.3/5
Rentec Direct has an overall Product Quality score of 4.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Rentec Direct's overall Product Quality score rated by its users and customers.
Rentec Direct Product Information
Rentec Direct serves markets in the United States. Rentec Direct supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
Rentec Direct’s product quality score is a 4.3 out of 5 as rated by its users and customers.
- Company Size
- 11-50 Employees
Industry
Tech
Real Estate
SaaS
Languages Supported
English
Product Type
Property Management Software
Real Estate Management Software
Lease Management Software
HOA Software
Rentec Direct Pricing
Rentec Direct ROI & Value For Money
4.3/5
Rentec Direct has a value for money and ROI score of 4.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Rentec Direct's overall ROI score rated by its users and customers.
Rentec Direct Pricing Plans
Rentec Direct has a pricing structure that accommodates small, medium, and large businesses. Starting from $35/month, Rentec Direct uses a subscription model and offers the following: Rentec Pro - $35/month, Rentec PM - $40/month, and The pricing varies according to the number of units to manage..
Who Uses Rentec Direct?
Small Businesses
Medium Businesses
Large Enterprises
Rentec Direct Customer Service
5/5
Rentec Direct has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Rentec Direct's overall Customer Service score rated by its users and customers.
About Rentec Direct's Customer Service
Address
301 NE 6th St, Grants Pass, OR 97526
Website
https://www.rentecdirect.com/
Phone Number
(800)881-5139
