-100
NPS
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Brand Page
Rentler
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About Rentler's Brand
Rentler is an online platform that allows users to find houses and apartments for rent and to process rental applications and payments.
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Rentler NPS
Rentler's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Rentler's customers would recommend using the product based on a scale of -100 to 100.
Rentler Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Rentler NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2023 -100 | Mar 2023 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Rentler Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Rentler users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Rentler Product Quality
1.5/5
Rentler has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Rentler's overall Product Quality score rated by its users and customers.
Rentler Product Information
Rentler’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- www.rentler.com
- Company Size
- 11-50 Employees
Industry
Tech
SaaS
Rentler Pricing
Rentler ROI & Value For Money
1.5/5
Rentler has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Rentler's overall ROI score rated by its users and customers.
Rentler Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Rentler Customer Service
1.5/5
Rentler has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Rentler's overall Customer Service score rated by its users and customers.
About Rentler's Customer Service
Address
Sandy, UT United States of America
Website
www.rentler.com
