100
NPS
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RentRedi
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About RentRedi's Brand
RentRedi offers a modern, all-in-one cloud-based property management platform that has fully transformed the renting experience for both independent landlords and their renters. For landlords, RentRedi provides all-in-one web and mobile apps to collect rent, list and market vacancies, find and screen tenants, sign leases, and manage maintenance and accounting. For tenants, RentRedi’s easy-to-use mobile app allows them to pay rent, set up auto-pay, build their credit by reporting rent payments to TransUnion, prequalify and sign leases, and submit maintenance requests through Latchel. RentRedi has partnered with other platforms such as Zillow, REI Hub, Realtor.com, Plaid, Stripe, and Sure Insurance to create the best customer experience possible.
RentRedi NPS
RentRedi's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether RentRedi's customers would recommend using the product based on a scale of -100 to 100.
RentRedi Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
RentRedi NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2024 100 | Jun 2024 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
RentRedi as an Employer
4.8/5
RentRedi has a 4.8/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
RentRedi scored a 100 for Net Promoter Score and a 89 for Employee Net Promoter Score. NPS gauges how likely a customer of RentRedi would recommend the brand to a friend. ENPS measures how likely RentRedi employees would recommend working at RentRedi to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
89
eNPS Score
| 89% | Promoters |
|---|---|
| 11% | Passive |
| 0% | Detractors |
