46
NPS
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Brand Page
ResMan
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About ResMan's Brand
Complete Online Property Management Software. ResMan lets you manage every part of your business at one price.
Brand at a Glance
4.3/5
Product Quality
4.2/5
Pricing
3.7/5
Customer Service
ResMan NPS
ResMan's Net Promoter Score (NPS) is a 46 with 64% Promoters, 18% Passives, and 18% Detractors. Net Promoter Score tracks whether ResMan's customers would recommend using the product based on a scale of -100 to 100.
ResMan Overall NPS
| 64% | Promoters |
|---|---|
| 18% | Passives |
| 18% | Detractors |
ResMan NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 45 | Aug 2020 | 45 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
ResMan NPS by Usage
ResMan's NPS was rated the highest by customers who have used ResMan's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 37 | Less than 1 Year | 37 |
1 to 2 Years 37 | 1 to 2 Years | 37 |
5 to 10 Years 57 | 5 to 10 Years | 57 |
ResMan Product Quality
4.3/5
ResMan has an overall Product Quality score of 4.3 out of 5 stars rated by its users and customers.
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ResMan Product Information
ResMan serves markets in the United States. ResMan supports Web devices and offers products for small, medium, and large sized businesses.
ResMan’s product quality score is a 4.3 out of 5 as rated by its users and customers.
- Website
- https://myresman.com/
- Company Size
- 51-200 Employees
Languages Supported
English
Product Type
Property Management Software
Real Estate Management Software
Commercial Real Estate Software
ResMan Pricing
ResMan ROI & Value For Money
4.2/5
ResMan has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
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ResMan Pricing Plans
ResMan has a pricing structure that accommodates small, medium, and large businesses.
Who Uses ResMan?
Small Businesses
Medium Businesses
Large Enterprises
ResMan Customer Service
3.7/5
ResMan has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About ResMan's Customer Service
Address
Plano, TX
Website
https://myresman.com/
