REUNIONCare NPS & Customer Reviews | Comparably
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REUNIONCare
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REUNIONCare
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About REUNIONCare's Brand

Connecting professional and family caregivers - delivering better care for all

Brand at a Glance

100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service

REUNIONCare NPS

REUNIONCare's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether REUNIONCare's customers would recommend using the product based on a scale of -100 to 100.

REUNIONCare Overall NPS

100
NPS
100%Promoters
0%Passives
0%Detractors
REUNIONCare Overall NPS

REUNIONCare NPS Trend

-100
-50
0
50
100
Feb 2023
100
Feb 2023100

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

REUNIONCare Customer Reviews

What do you value most about this brand?
Great company hogh integrity and passionate about serving others

REUNIONCare Customer Loyalty

100%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

100% of REUNIONCare users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

100
100%
0
0%
REUNIONCare Customer Loyalty

REUNIONCare Product Quality

5/5

REUNIONCare has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.

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REUNIONCare Product Information

REUNIONCare’s product quality score is a 5 out of 5 as rated by its users and customers.

Website
http://www.reunioncare.com/
Company Size
1-10 Employees

Industry

Tech
Healthcare
Sports & Entertainment

REUNIONCare Pricing

REUNIONCare ROI & Value For Money

5/5

REUNIONCare has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.

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REUNIONCare Customer Satisfaction (CSAT)

REUNIONCare Customer Satisfaction (CSAT) Score

100 / 100

REUNIONCare has an overall Customer Satisfaction score of 100 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied100%
Satisfied0%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

REUNIONCare Customer Service

5/5

REUNIONCare has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.

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About REUNIONCare's Customer Service

Address

The Innovation Lab @Poynter, 801 Third Street South #240, Saint Petersburg, FL


Website

http://www.reunioncare.com/


Phone Number

8139605173

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