-1
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Revinate
Marketing or Exec? Claim Your Free Account
About Revinate's Brand
True to the industry we serve, we love to travel, work hard, help others, and make the most of every day. We’re a global team of mountain bikers, surfers, parents, golfers, Star Wars fans, hikers, chefs, and football fans (both kinds!) who are connected by a #OneRevinate spirit. You might find us in California, Oregon, London, Singapore, Amsterdam, or Barcelona working across time zones and countries to delight our customers as they delight their guests. Life on the inside is fast, fun, contemplative, energizing — a few of the words Revinators have used to describe the environment here. Come in and take a closer look at our culture and how it unfolds! Connect with us.
Brand at a Glance
83%
Customer Loyalty
3.7/5
Product Quality
3.3/5
Pricing
3.8/5
Customer Service
Revinate NPS
Revinate's Net Promoter Score (NPS) is a -1 with 37% Promoters, 25% Passives, and 38% Detractors. Net Promoter Score tracks whether Revinate's customers would recommend using the product based on a scale of -100 to 100.
Revinate Overall NPS
| 37% | Promoters |
|---|---|
| 25% | Passives |
| 38% | Detractors |
Revinate NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2020 0 | May 2020 | 0 |
Dec 2020 50 | Dec 2020 | 50 |
Mar 2021 0 | Mar 2021 | 0 |
Aug 2021 25 | Aug 2021 | 25 |
Oct 2021 0 | Oct 2021 | 0 |
Aug 2022 17 | Aug 2022 | 17 |
Aug 2024 13 | Aug 2024 | 13 |
Jul 2025 0 | Jul 2025 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Revinate NPS by Gender
Revinate's NPS was rated -34 by Male customers on Comparably.
Male
-34
Revinate's NPS was rated -34 by Male customers on Comparably.
33%
Promoters
0%
Passives
67%
Detractors
Female
N/A
Revinate's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Revinate Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of Revinate users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Revinate Customer Loyalty Score by Gender
Revinate's Customer Loyalty score was rated 70 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Revinate.
Male
70%
Yes
Female
N/A
Yes
Revinate Customer Loyalty Score by Industry
Revinate's Customer Loyalty score was rated 100% by Hospitality industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Revinate Product Quality
3.7/5
Revinate has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Revinate's overall Product Quality score rated by its users and customers.
Revinate Product Information
Revinate’s product quality score is a 3.7 out of 5 as rated by its users and customers. Reviewers from the Hospitality industry rated Revinate's product the highest.
- Website
- http://www.revinate.com
- Company Size
- 201-500 Employees
Industry
Tech
SaaS
Quick Insights into Revinate Product Quality
Revinate's Product Quality score was rated highest by Male customers.
Sign Up to unlock insights into how customers have ranked Revinate's Product Quality.
Ranked Revinate Product Quality the Highest
Revinate Product Quality Score by Gender
Revinate's Product Quality score was rated 3.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Revinate.
Male
3.5/5
Female
N/A
Revinate Product Quality Score by Industry
Revinate's Product Quality score was rated 3.1 stars by Hospitality industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Revinate Pricing
Revinate ROI & Value For Money
3.3/5
Revinate has a value for money and ROI score of 3.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Revinate's overall ROI score rated by its users and customers.
Revinate Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Hospitality industry.
Quick Insights into Revinate ROI
Revinate's ROI score was rated highest by Male customers.
Sign Up to unlock insights into how customers have ranked Revinate's ROI score.
Ranked Revinate ROI the Highest
Revinate ROI Score by Gender
Revinate's ROI score was rated 3 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Revinate.
Male
3/5
Female
N/A
Revinate ROI Score by Industry
Revinate's ROI score was rated 2.6 stars by Hospitality industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Revinate Customer Satisfaction (CSAT)
Revinate Customer Satisfaction (CSAT) Score
40 / 100
Revinate has an overall Customer Satisfaction score of 40 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
20%
Satisfied
20%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
40%
Very Dissatisfied
20%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Revinate Customer Satisfaction
Revinate's Customer Satisfaction score was rated highest by Male customers.
Sign Up to unlock insights into how customers have ranked Revinate's Customer Satisfaction.
Ranked Revinate Customer Satisfaction the Highest
Revinate Customer Satisfaction Score by Gender
Revinate's Customer Satisfaction score was rated 0 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Revinate.
0
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 67% | |
Very Dissatisfied | 33% |
Revinate Customer Service
3.8/5
Revinate has an overall Customer Service score of 3.8 out of 5 stars rated by its users and customers.
Sign Up to unlock Revinate's overall Customer Service score rated by its users and customers.
About Revinate's Customer Service
Address
2345 Yale Street, Palo Alto, CA 94306
Website
http://www.revinate.com
Phone Number
(415) 671-4703
Revinate's Social Links
Quick Insights into Revinate Customer Service
Revinate's Customer Service score was rated highest by customers from the Hospitality industry.
Sign Up to unlock insights into how customers have ranked Revinate's Customer Service score.
Ranked Revinate Customer Service the Highest
Revinate Customer Service Score by Gender
Revinate's Customer Service score was rated 3.1 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Revinate.
Male
3.1/5
Female
N/A
Revinate Customer Service Score by Industry
Revinate's Customer Service score was rated 3.3 stars by Hospitality industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Revinate as an Employer
4.7/5
Revinate has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Revinate scored a -1 for Net Promoter Score and a 71 for Employee Net Promoter Score. NPS gauges how likely a customer of Revinate would recommend the brand to a friend. ENPS measures how likely Revinate employees would recommend working at Revinate to a friend.
Net Promoter Score
-1
NPS Score
| 37% | Promoters |
|---|---|
| 25% | Passive |
| 38% | Detractors |
Employee Net Promoter Score
71
eNPS Score
| 75% | Promoters |
|---|---|
| 21% | Passive |
| 4% | Detractors |
