96
NPS
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Brand Page
Revv
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About Revv's Brand
Unlimited Kilometers Drive as much as you want.
Brand at a Glance
3.8/5
Product Quality
3.7/5
Pricing
3.7/5
Customer Service
Revv NPS
Revv's Net Promoter Score (NPS) is a 96 with 97% Promoters, 2% Passives, and 1% Detractors. Net Promoter Score tracks whether Revv's customers would recommend using the product based on a scale of -100 to 100.
Revv Overall NPS
| 97% | Promoters |
|---|---|
| 2% | Passives |
| 1% | Detractors |
Revv NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 96 | Aug 2020 | 96 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Revv Product Quality
3.8/5
Revv has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
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Revv Product Information
Revv serves markets in the United States.
Revv’s product quality score is a 3.8 out of 5 as rated by its users and customers.
- Website
- http://revv.co.in/
- Company Size
- 1-10 Employees
Industry
Tech
Travel
Languages Supported
English
Product Type
Nonprofit Software
Fundraising Software
Donation Management Software
Political Campaign Software
Revv Pricing
Revv ROI & Value For Money
3.7/5
Revv has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
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Revv Customer Service
3.7/5
Revv has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Revv's Customer Service
Address
34D, Ground Floor, Tower B1, Spaze I-Tech Park Sohna Road, Washington, DC
Website
http://revv.co.in/
Consumer vs. Employees
Revv scored a 96 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Revv would recommend the brand to a friend. ENPS measures how likely Revv employees would recommend working at Revv to a friend.
Net Promoter Score
96
NPS Score
| 97% | Promoters |
|---|---|
| 2% | Passive |
| 1% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
