25
NPS
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Brand Page
rewardStyle
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About rewardStyle's Brand
Monetization Network for Digital Style Publishers
Brand at a Glance
71%
Customer Loyalty
3.6/5
Product Quality
3.9/5
Pricing
4/5
Customer Service
rewardStyle NPS
rewardStyle's Net Promoter Score (NPS) is a 25 with 50% Promoters, 25% Passives, and 25% Detractors. Net Promoter Score tracks whether rewardStyle's customers would recommend using the product based on a scale of -100 to 100.
rewardStyle Overall NPS
| 50% | Promoters |
|---|---|
| 25% | Passives |
| 25% | Detractors |
rewardStyle NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2022 17 | Jan 2022 | 17 |
Feb 2022 29 | Feb 2022 | 29 |
Mar 2022 25 | Mar 2022 | 25 |
Apr 2022 11 | Apr 2022 | 11 |
May 2022 10 | May 2022 | 10 |
Jun 2022 18 | Jun 2022 | 18 |
Oct 2022 25 | Oct 2022 | 25 |
Jan 2023 22 | Jan 2023 | 22 |
Mar 2023 27 | Mar 2023 | 27 |
Jun 2023 28 | Jun 2023 | 28 |
Oct 2023 31 | Oct 2023 | 31 |
Aug 2024 25 | Aug 2024 | 25 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
rewardStyle NPS by Gender
rewardStyle's NPS was rated 34 by Female customers on Comparably.
Female
34
rewardStyle's NPS was rated 34 by Female customers on Comparably.
67%
Promoters
0%
Passives
33%
Detractors
Male
N/A
rewardStyle's NPS is not yet rated by Male customers.
0%
Promoters
0%
Passives
0%
Detractors
rewardStyle Customer Loyalty
71%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
71% of rewardStyle users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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rewardStyle Customer Loyalty Score by Gender
rewardStyle's Customer Loyalty score was rated 100 by Female customers on Comparably.
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Female
100%
Yes
Male
N/A
Yes
rewardStyle Product Quality
3.6/5
rewardStyle has an overall Product Quality score of 3.6 out of 5 stars rated by its users and customers.
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rewardStyle Product Information
rewardStyle’s product quality score is a 3.6 out of 5 as rated by its users and customers.
- Website
- http://rewardstyle.com
- Company Size
- 201-500 Employees
Industry
Tech
Fashion and Beauty
Ecommerce and Marketplaces
Marketplaces
Media
SaaS
Sports & Entertainment
Quick Insights into rewardStyle Product Quality
rewardStyle's Product Quality score was rated highest by Female customers.
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Ranked rewardStyle Product Quality the Highest
rewardStyle Product Quality Score by Gender
rewardStyle's Product Quality score was rated 3.1 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of rewardStyle.
Female
3.1/5
Male
N/A
rewardStyle Pricing
rewardStyle ROI & Value For Money
3.9/5
rewardStyle has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.
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Quick Insights into rewardStyle ROI
rewardStyle's ROI score was rated highest by Female customers.
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Ranked rewardStyle ROI the Highest
rewardStyle ROI Score by Gender
rewardStyle's ROI score was rated 3.1 by Female customers on Comparably.
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Female
3.1/5
Male
N/A
rewardStyle Customer Satisfaction (CSAT)
rewardStyle Customer Satisfaction (CSAT) Score
60 / 100
rewardStyle has an overall Customer Satisfaction score of 60 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
20%
Satisfied
40%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
0%
Very Dissatisfied
20%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into rewardStyle Customer Satisfaction
rewardStyle's Customer Satisfaction score was rated highest by Female customers.
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Ranked rewardStyle Customer Satisfaction the Highest
rewardStyle Customer Satisfaction Score by Gender
rewardStyle's Customer Satisfaction score was rated 67 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of rewardStyle.
67 / 100
FemaleVery Satisfied | 33% | |
|---|---|---|
Satisfied | 34% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 33% |
rewardStyle Customer Service
4/5
rewardStyle has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
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About rewardStyle's Customer Service
Address
3102 Oak Lawn Ave 9th Floor, Dallas, TX
Website
http://rewardstyle.com
Quick Insights into rewardStyle Customer Service
rewardStyle's Customer Service score was rated highest by Female customers.
Sign Up to unlock insights into how customers have ranked rewardStyle's Customer Service score.
Ranked rewardStyle Customer Service the Highest
rewardStyle Customer Service Score by Gender
rewardStyle's Customer Service score was rated 3.1 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of rewardStyle.
Female
3.1/5
Male
N/A
rewardStyle as an Employer
4.1/5
rewardStyle has a 4.1/5 stars for its overall company culture rated by their employees
top
15%
Consumer vs. Employees
rewardStyle scored a 25 for Net Promoter Score and a 29 for Employee Net Promoter Score. NPS gauges how likely a customer of rewardStyle would recommend the brand to a friend. ENPS measures how likely rewardStyle employees would recommend working at rewardStyle to a friend.
Net Promoter Score
25
NPS Score
| 50% | Promoters |
|---|---|
| 25% | Passive |
| 25% | Detractors |
Employee Net Promoter Score
29
eNPS Score
| 50% | Promoters |
|---|---|
| 29% | Passive |
| 21% | Detractors |
