8
NPS
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Rhumbix
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About Rhumbix's Brand
Rhumbix develops and delivers a mobile platform providing real-time productivity and performance insights for construction field supervision.
Brand at a Glance
3.9/5
Product Quality
3.8/5
Pricing
3.7/5
Customer Service
Rhumbix NPS
Rhumbix's Net Promoter Score (NPS) is a 8 with 50% Promoters, 8% Passives, and 42% Detractors. Net Promoter Score tracks whether Rhumbix's customers would recommend using the product based on a scale of -100 to 100.
Rhumbix Overall NPS
| 50% | Promoters |
|---|---|
| 8% | Passives |
| 42% | Detractors |
Rhumbix NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 9 | Aug 2020 | 9 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Rhumbix NPS by Usage
Rhumbix's NPS was rated the highest by customers who have used Rhumbix's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 11 | Less than 1 Year | 11 |
2 to 5 Years 23 | 2 to 5 Years | 23 |
Rhumbix Product Quality
3.9/5
Rhumbix has an overall Product Quality score of 3.9 out of 5 stars rated by its users and customers.
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Rhumbix Product Information
Rhumbix serves markets in the United States and Canada. Rhumbix supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
Rhumbix’s product quality score is a 3.9 out of 5 as rated by its users and customers.
- Website
- rhumbix.com
- Company Size
- 51-200 Employees
Industry
Tech
Healthcare
Languages Supported
English
Product Type
Construction Management Software
Time Clock Software
Form Builder Software
Time Tracking Software
Construction Accounting Software
Contractor Management Software
Rhumbix Pricing
Rhumbix ROI & Value For Money
3.8/5
Rhumbix has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
Sign Up to unlock Rhumbix's overall ROI score rated by its users and customers.
Rhumbix Pricing Plans
Rhumbix has a pricing structure that accommodates small, medium, and large businesses.
Who Uses Rhumbix?
Small Businesses
Medium Businesses
Large Enterprises
Rhumbix Customer Service
3.7/5
Rhumbix has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Rhumbix's Customer Service
Address
1169 Howard St, San Francisco, CA
Website
rhumbix.com
Consumer vs. Employees
Rhumbix scored a 8 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Rhumbix would recommend the brand to a friend. ENPS measures how likely Rhumbix employees would recommend working at Rhumbix to a friend.
Net Promoter Score
8
NPS Score
| 50% | Promoters |
|---|---|
| 8% | Passive |
| 42% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
