49
NPS
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Right Management
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About Right Management's Brand
Right Management is companies and individuals create talent strategies for career management that improve business agility and performance.
Brand at a Glance
81%
Customer Loyalty
3.8/5
Product Quality
3.8/5
Pricing
3.9/5
Customer Service
Right Management NPS
Right Management's Net Promoter Score (NPS) is a 49 with 62% Promoters, 25% Passives, and 13% Detractors. Net Promoter Score tracks whether Right Management's customers would recommend using the product based on a scale of -100 to 100.
Right Management Overall NPS
| 62% | Promoters |
|---|---|
| 25% | Passives |
| 13% | Detractors |
Right Management NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2022 0 | Mar 2022 | 0 |
Dec 2022 -50 | Dec 2022 | -50 |
Mar 2023 0 | Mar 2023 | 0 |
Aug 2023 0 | Aug 2023 | 0 |
Nov 2023 20 | Nov 2023 | 20 |
Dec 2023 43 | Dec 2023 | 43 |
Jun 2025 50 | Jun 2025 | 50 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Right Management NPS by Gender
Right Management's NPS was rated 34 by Male customers on Comparably.
Male
34
Right Management's NPS was rated 34 by Male customers on Comparably.
67%
Promoters
0%
Passives
33%
Detractors
Female
N/A
Right Management's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Right Management Customer Loyalty
81%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
81% of Right Management users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Right Management Customer Loyalty Score by Gender
Right Management's Customer Loyalty score was rated 70 by Male customers on Comparably.
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Male
70%
Yes
Female
N/A
Yes
Right Management Customer Loyalty Score by Industry
Right Management's Customer Loyalty score was rated 70% by Tech industry customers.
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Right Management Product Quality
3.8/5
Right Management has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
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Right Management Product Information
Right Management’s product quality score is a 3.8 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Right Management's product the highest.
- Company Size
- 1,001-5,000 Employees
Industry
Small Business Services
Quick Insights into Right Management Product Quality
Right Management's Product Quality score was rated highest by Male customers.
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Ranked Right Management Product Quality the Highest
Right Management Product Quality Score by Gender
Right Management's Product Quality score was rated 3.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Right Management.
Male
3.5/5
Female
N/A
Right Management Product Quality Score by Industry
Right Management's Product Quality score was rated 3.5 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Right Management Pricing
Right Management ROI & Value For Money
3.8/5
Right Management has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
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Right Management Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Quick Insights into Right Management ROI
Right Management's ROI score was rated highest by Male customers.
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Ranked Right Management ROI the Highest
Right Management ROI Score by Gender
Right Management's ROI score was rated 3.8 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Right Management.
Male
3.8/5
Female
N/A
Right Management ROI Score by Industry
Right Management's ROI score was rated 3.8 stars by Tech industry customers.
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Right Management Customer Satisfaction (CSAT)
Right Management Customer Satisfaction (CSAT) Score
100 / 100
Right Management has an overall Customer Satisfaction score of 100 rated by its users and customers.
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Very Satisfied
57%
Satisfied
43%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Right Management Customer Service
3.9/5
Right Management has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.
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About Right Management's Customer Service
Address
Americas Milwaukee 100 Manpower Place, Milwaukee, WI
Website
http://www.rightmanagement.com.mx/
Quick Insights into Right Management Customer Service
Right Management's Customer Service score was rated highest by Male customers.
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Ranked Right Management Customer Service the Highest
Right Management Customer Service Score by Gender
Right Management's Customer Service score was rated 3.8 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Right Management.
Male
3.8/5
Female
N/A
Right Management Customer Service Score by Industry
Right Management's Customer Service score was rated 3.8 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Right Management as an Employer
4.2/5
Right Management has a 4.2/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Right Management scored a 49 for Net Promoter Score and a 60 for Employee Net Promoter Score. NPS gauges how likely a customer of Right Management would recommend the brand to a friend. ENPS measures how likely Right Management employees would recommend working at Right Management to a friend.
Net Promoter Score
49
NPS Score
| 62% | Promoters |
|---|---|
| 25% | Passive |
| 13% | Detractors |
Employee Net Promoter Score
60
eNPS Score
| 70% | Promoters |
|---|---|
| 20% | Passive |
| 10% | Detractors |
