49
NPS
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Ronald McDonald House Charities
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About Ronald McDonald House Charities' Brand
Brand at a Glance
75%
Customer Loyalty
4/5
Product Quality
4/5
Pricing
3.8/5
Customer Service
Ronald McDonald House Charities NPS
Ronald McDonald House Charities 's Net Promoter Score (NPS) is a 49 with 69% Promoters, 11% Passives, and 20% Detractors. Net Promoter Score tracks whether Ronald McDonald House Charities 's customers would recommend using the product based on a scale of -100 to 100.
Ronald McDonald House Charities Overall NPS
| 69% | Promoters |
|---|---|
| 11% | Passives |
| 20% | Detractors |
Ronald McDonald House Charities NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2023 42 | May 2023 | 42 |
Dec 2023 45 | Dec 2023 | 45 |
Feb 2024 41 | Feb 2024 | 41 |
Mar 2024 44 | Mar 2024 | 44 |
Apr 2024 47 | Apr 2024 | 47 |
Oct 2024 49 | Oct 2024 | 49 |
Jul 2025 50 | Jul 2025 | 50 |
Aug 2025 46 | Aug 2025 | 46 |
Sep 2025 47 | Sep 2025 | 47 |
Jan 2026 49 | Jan 2026 | 49 |
Feb 2026 45 | Feb 2026 | 45 |
May 2026 48 | May 2026 | 48 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Ronald McDonald House Charities NPS by Gender
Ronald McDonald House Charities 's NPS was rated -17 by Male customers on Comparably.
Male
-17
Ronald McDonald House Charities 's NPS was rated -17 by Male customers on Comparably.
33%
Promoters
17%
Passives
50%
Detractors
Female
N/A
Ronald McDonald House Charities 's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Ronald McDonald House Charities NPS by Usage
Ronald McDonald House Charities 's NPS was rated 80 points by customers who have used Ronald McDonald House Charities 's products/services for Less than 1 Year.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 80 | Less than 1 Year | 80 |
Ronald McDonald House Charities Customer Reviews
Out of the 3 Ronald McDonald House Charities customer reviews 1 was positive and 2 were constructive. Ronald McDonald House Charities customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
Ronald McDonald House Charities Customer Loyalty
75%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
75% of Ronald McDonald House Charities users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Ronald McDonald House Charities Customer Loyalty Score by Gender
Ronald McDonald House Charities 's Customer Loyalty score was rated 100 by Male customers on Comparably.
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Male
100%
Yes
Female
N/A
Yes
Ronald McDonald House Charities Customer Loyalty Score by Usage
Ronald McDonald House Charities 's Customer Loyalty score was rated 82% by customers who have used Ronald McDonald House Charities 's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Ronald McDonald House Charities Product Quality
4/5
Ronald McDonald House Charities has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Ronald McDonald House Charities Product Information
Ronald McDonald House Charities ’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- https://www.rmhc.org/
- Company Size
- 11-50 Employees
Quick Insights into Ronald McDonald House Charities Product Quality
Ronald McDonald House Charities 's Product Quality score was rated highest by customers who have used Ronald McDonald House Charities 's products/services for Less than 1 Year.
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Ranked Ronald McDonald House Charities Product Quality the Highest
Ronald McDonald House Charities Product Quality Score by Gender
Ronald McDonald House Charities 's Product Quality score was rated 3.1 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Ronald McDonald House Charities .
Male
3.1/5
Female
N/A
Ronald McDonald House Charities Product Quality Score by Usage
Ronald McDonald House Charities 's Product Quality score was rated 4.8 stars by customers who have used Ronald McDonald House Charities 's products/services for Less than 1 Year.
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Ronald McDonald House Charities Pricing
Ronald McDonald House Charities ROI & Value For Money
4/5
Ronald McDonald House Charities has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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Quick Insights into Ronald McDonald House Charities ROI
Ronald McDonald House Charities 's ROI score was rated highest by customers who have used Ronald McDonald House Charities 's products/services for Less than 1 Year.
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Ranked Ronald McDonald House Charities ROI the Highest
Ronald McDonald House Charities ROI Score by Gender
Ronald McDonald House Charities 's ROI score was rated 3.2 by Male customers on Comparably.
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Male
3.2/5
Female
N/A
Ronald McDonald House Charities ROI Score by Usage
Ronald McDonald House Charities 's ROI score was rated 4.8 stars by customers who have used Ronald McDonald House Charities 's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Ronald McDonald House Charities Customer Satisfaction (CSAT)
Ronald McDonald House Charities Customer Satisfaction (CSAT) Score
70 / 100
Ronald McDonald House Charities has an overall Customer Satisfaction score of 70 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
61%
Satisfied
9%
Neither Satisfied nor Dissatisfied
8%
Dissatisfied
0%
Very Dissatisfied
22%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Ronald McDonald House Charities Customer Satisfaction
Ronald McDonald House Charities 's Customer Satisfaction score was rated highest by Male customers.
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Ranked Ronald McDonald House Charities Customer Satisfaction the Highest
Ronald McDonald House Charities Customer Satisfaction Score by Gender
Ronald McDonald House Charities 's Customer Satisfaction score was rated 50 by Male customers on Comparably.
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50 / 100
MaleVery Satisfied | 17% | |
|---|---|---|
Satisfied | 33% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 50% |
Ronald McDonald House Charities Customer Service
3.8/5
Ronald McDonald House Charities has an overall Customer Service score of 3.8 out of 5 stars rated by its users and customers.
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About Ronald McDonald House Charities 's Customer Service
Website
https://www.rmhc.org/
Quick Insights into Ronald McDonald House Charities Customer Service
Ronald McDonald House Charities 's Customer Service score was rated highest by customers who have used Ronald McDonald House Charities 's products/services for Less than 1 Year.
Sign Up to unlock insights into how customers have ranked Ronald McDonald House Charities' Customer Service score.
Ranked Ronald McDonald House Charities Customer Service the Highest
Ronald McDonald House Charities Customer Service Score by Gender
Ronald McDonald House Charities 's Customer Service score was rated 3.1 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Ronald McDonald House Charities .
Male
3.1/5
Female
N/A
Ronald McDonald House Charities Customer Service Score by Usage
Ronald McDonald House Charities 's Customer Service score was rated 4.7 stars by customers who have used Ronald McDonald House Charities 's products/services for Less than 1 Year.
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Ronald McDonald House Charities as an Employer
2.8/5
Ronald McDonald House Charities has a 2.8/5 stars for its overall company culture rated by their employees
bottom
20%
CEO of Ronald McDonald House Charities
In the Bottom 20% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Ronald McDonald House Charities scored a 49 for Net Promoter Score and a -9 for Employee Net Promoter Score. NPS gauges how likely a customer of Ronald McDonald House Charities would recommend the brand to a friend. ENPS measures how likely Ronald McDonald House Charities employees would recommend working at Ronald McDonald House Charities to a friend.
Net Promoter Score
49
NPS Score
| 69% | Promoters |
|---|---|
| 11% | Passive |
| 20% | Detractors |
Employee Net Promoter Score
-9
eNPS Score
| 39% | Promoters |
|---|---|
| 13% | Passive |
| 48% | Detractors |
