46
NPS
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Rotary International
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About Rotary International's Brand
Rotary International is an international service organization.
Brand at a Glance
83%
Customer Loyalty
4.1/5
Product Quality
4.3/5
Pricing
4.4/5
Customer Service
Rotary International NPS
Rotary International's Net Promoter Score (NPS) is a 46 with 71% Promoters, 4% Passives, and 25% Detractors. Net Promoter Score tracks whether Rotary International's customers would recommend using the product based on a scale of -100 to 100.
Rotary International Overall NPS
| 71% | Promoters |
|---|---|
| 4% | Passives |
| 25% | Detractors |
Rotary International NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2022 41 | Jun 2022 | 41 |
Jul 2022 30 | Jul 2022 | 30 |
Oct 2022 36 | Oct 2022 | 36 |
Dec 2022 39 | Dec 2022 | 39 |
Jan 2023 46 | Jan 2023 | 46 |
May 2023 50 | May 2023 | 50 |
Aug 2023 52 | Aug 2023 | 52 |
Oct 2023 55 | Oct 2023 | 55 |
Dec 2023 47 | Dec 2023 | 47 |
Sep 2025 49 | Sep 2025 | 49 |
Nov 2025 43 | Nov 2025 | 43 |
Jan 2026 45 | Jan 2026 | 45 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Rotary International NPS by Gender
Rotary International's NPS was rated 72 by Male customers on Comparably.
Male
72
Rotary International's NPS was rated 72 by Male customers on Comparably.
86%
Promoters
0%
Passives
14%
Detractors
Female
N/A
Rotary International's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Rotary International NPS by Ethnicity
Rotary International's NPS was rated 60 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 60 | Caucasian | 60 |
Rotary International NPS by Age
Rotary International's NPS was rated 100 points by customers ages 66+ on Comparably.
Rotary International NPS by Usage
Rotary International's NPS was rated 100 points by customers who have used Rotary International's products/services for Over 10 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Over 10 Years 100 | Over 10 Years | 100 |
Rotary International Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of Rotary International users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Rotary International Customer Loyalty Score by Gender
Rotary International's Customer Loyalty score was rated 100 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Rotary International.
Male
100%
Yes
Female
N/A
Yes
Rotary International Customer Loyalty Score by Ethnicity
Rotary International's Customer Loyalty score was rated 100% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Rotary International.
100
out of 100
Caucasian
Rotary International Customer Loyalty Score by Age
Rotary International's Customer Loyalty score was rated 100% by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Rotary International.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
66+ 100% | 66+ | 100% |
Rotary International Customer Loyalty Score by Usage
Rotary International's Customer Loyalty score was rated 100% by customers who have used Rotary International's products/services for Over 10 Years.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Rotary International Product Quality
4.1/5
Rotary International has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
Sign Up to unlock Rotary International's overall Product Quality score rated by its users and customers.
Rotary International Product Information
Rotary International’s product quality score is a 4.1 out of 5 as rated by its users and customers.
- Website
- http://www.rotary.org
- Company Size
- 501-1,000 Employees
Industry
Nonprofit Organization Management
Quick Insights into Rotary International Product Quality
Rotary International's Product Quality score was rated highest by customers ages 66+.
Sign Up to unlock insights into how customers have ranked Rotary International's Product Quality.
Ranked Rotary International Product Quality the Highest
Rotary International Product Quality Score by Gender
Rotary International's Product Quality score was rated 4.8 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Rotary International.
Male
4.8/5
Female
N/A
Rotary International Product Quality Score by Ethnicity
Rotary International's Product Quality score was rated 4.8 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Rotary International.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.8 | Caucasian | 4.8 |
Rotary International Product Quality Score by Age
Rotary International's Product Quality score was rated 5 stars by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Rotary International.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
66+ 5 | 66+ | 5 |
Rotary International Product Quality Score by Usage
Rotary International's Product Quality score was rated 5 stars by customers who have used Rotary International's products/services for Over 10 Years.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Rotary International Pricing
Rotary International ROI & Value For Money
4.3/5
Rotary International has a value for money and ROI score of 4.3 out of 5 stars rated by its users and customers.
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Quick Insights into Rotary International ROI
Rotary International's ROI score was rated highest by customers ages 66+.
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Ranked Rotary International ROI the Highest
Rotary International ROI Score by Gender
Rotary International's ROI score was rated 4.8 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Rotary International.
Male
4.8/5
Female
N/A
Rotary International ROI Score by Ethnicity
Rotary International's ROI score was rated 4.7 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Rotary International.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.7 | Caucasian | 4.7 |
Rotary International ROI Score by Age
Rotary International's ROI score was rated 5 stars by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Rotary International.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
66+ 5 | 66+ | 5 |
Rotary International ROI Score by Usage
Rotary International's ROI score was rated 5 stars by customers who have used Rotary International's products/services for Over 10 Years.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Rotary International Customer Satisfaction (CSAT)
Rotary International Customer Satisfaction (CSAT) Score
80 / 100
Rotary International has an overall Customer Satisfaction score of 80 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
53%
Satisfied
27%
Neither Satisfied nor Dissatisfied
7%
Dissatisfied
0%
Very Dissatisfied
13%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Rotary International Customer Satisfaction
Rotary International's Customer Satisfaction score was rated highest by Caucasian customers.
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Ranked Rotary International Customer Satisfaction the Highest
Rotary International Customer Satisfaction Score by Gender
Rotary International's Customer Satisfaction score was rated 100 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Rotary International.
100 / 100
MaleVery Satisfied | 83% | |
|---|---|---|
Satisfied | 17% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Rotary International Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Rotary International's Customer Satisfaction (CSAT) score was rated 100% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Rotary International.
100 / 100
Very Satisfied
80%
Satisfied
20%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
Rotary International Customer Satisfaction Score by Usage
Rotary International's Customer Satisfaction score was rated 100 points by customers who have used Rotary International's products/services for Over 10 Years.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Rotary International Customer Service
4.4/5
Rotary International has an overall Customer Service score of 4.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Rotary International's overall Customer Service score rated by its users and customers.
About Rotary International's Customer Service
Website
http://www.rotary.org
Quick Insights into Rotary International Customer Service
Rotary International's Customer Service score was rated highest by customers ages 66+.
Sign Up to unlock insights into how customers have ranked Rotary International's Customer Service score.
Ranked Rotary International Customer Service the Highest
Rotary International Customer Service Score by Gender
Rotary International's Customer Service score was rated 4.8 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Rotary International.
Male
4.8/5
Female
N/A
Rotary International Customer Service Score by Ethnicity
Rotary International's Customer Service score was rated 4.8 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Rotary International.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4.8 | Caucasian | 4.8 |
Rotary International Customer Service Score by Age
Rotary International's Customer Service score was rated 5 stars by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Rotary International.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
66+ 5 | 66+ | 5 |
Rotary International Customer Service Score by Usage
Rotary International's Customer Service score was rated 5 stars by customers who have used Rotary International's products/services for Over 10 Years.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Rotary International as an Employer
4.5/5
Rotary International has a 4.5/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Rotary International scored a 46 for Net Promoter Score and a 42 for Employee Net Promoter Score. NPS gauges how likely a customer of Rotary International would recommend the brand to a friend. ENPS measures how likely Rotary International employees would recommend working at Rotary International to a friend.
Net Promoter Score
46
NPS Score
| 71% | Promoters |
|---|---|
| 4% | Passive |
| 25% | Detractors |
Employee Net Promoter Score
42
eNPS Score
| 67% | Promoters |
|---|---|
| 8% | Passive |
| 25% | Detractors |
