-82
NPS
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Rotech Healthcare
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About Rotech Healthcare's Brand
Rotech Healthcare is a provider of medical equipment and services that enable patients to manage their treatment at home.
Brand at a Glance
58%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Rotech Healthcare NPS
Rotech Healthcare's Net Promoter Score (NPS) is a -82 with 8% Promoters, 2% Passives, and 90% Detractors. Net Promoter Score tracks whether Rotech Healthcare's customers would recommend using the product based on a scale of -100 to 100.
Rotech Healthcare Overall NPS
| 8% | Promoters |
|---|---|
| 2% | Passives |
| 90% | Detractors |
Rotech Healthcare NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2025 -84 | Jan 2025 | -84 |
Feb 2025 -84 | Feb 2025 | -84 |
Mar 2025 -84 | Mar 2025 | -84 |
Apr 2025 -84 | Apr 2025 | -84 |
May 2025 -84 | May 2025 | -84 |
Jun 2025 -84 | Jun 2025 | -84 |
Jul 2025 -84 | Jul 2025 | -84 |
Aug 2025 -84 | Aug 2025 | -84 |
Sep 2025 -84 | Sep 2025 | -84 |
Oct 2025 -84 | Oct 2025 | -84 |
Nov 2025 -84 | Nov 2025 | -84 |
Jan 2026 -84 | Jan 2026 | -84 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Rotech Healthcare NPS by Gender
Male customers rated Rotech Healthcare's NPS 4 points higher than Female customers.
Male
-88
Rotech Healthcare's NPS was rated -88 by Male customers on Comparably.
5%
Promoters
2%
Passives
93%
Detractors
Female
-92
Rotech Healthcare's NPS was rated -92 by Female customers on Comparably.
4%
Promoters
0%
Passives
96%
Detractors
Rotech Healthcare NPS by Ethnicity
Rotech Healthcare's NPS was rated the highest by African American/Black customers, and the lowest by Hispanic or Latino customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -96 | Caucasian | -96 |
Hispanic or Latino -100 | Hispanic or Latino | -100 |
African American/Black -82 | African American/Black | -82 |
Other -86 | Other | -86 |
Rotech Healthcare NPS by Age
Rotech Healthcare's NPS was rated the highest by customers ages 18-25, and the lowest by customers ages 56-60.
Rotech Healthcare NPS by Usage
Rotech Healthcare's NPS was rated the highest by customers who have used Rotech Healthcare's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -92 | Less than 1 Year | -92 |
1 to 2 Years -94 | 1 to 2 Years | -94 |
2 to 5 Years -83 | 2 to 5 Years | -83 |
5 to 10 Years -92 | 5 to 10 Years | -92 |
Over 10 Years -88 | Over 10 Years | -88 |
Rotech Healthcare Customer Reviews
Out of the 68 Rotech Healthcare customer reviews 4 were positive and 64 were constructive. Rotech Healthcare customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
Rotech Healthcare Customer Loyalty
58%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
58% of Rotech Healthcare users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Rotech Healthcare Customer Loyalty Score by Gender
Female customers rated Rotech Healthcare's Customer Loyalty score 5% higher than Male customers.
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Male
56%
Yes
Female
61%
Yes
Rotech Healthcare Customer Loyalty Score by Ethnicity
Rotech Healthcare's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Rotech Healthcare.
54
out of 100
Caucasian
63
out of 100
Hispanic or Latino
84
out of 100
African American/Black
58
out of 100
Other
Rotech Healthcare Customer Loyalty Score by Age
Rotech Healthcare's Customer Loyalty score was rated the highest by customers ages 18-25, and the lowest by customers ages 31-35.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 82% | 18-25 | 82% |
31-35 25% | 31-35 | 25% |
36-40 55% | 36-40 | 55% |
41-45 64% | 41-45 | 64% |
46-50 60% | 46-50 | 60% |
51-55 62% | 51-55 | 62% |
56-60 61% | 56-60 | 61% |
61-65 64% | 61-65 | 64% |
66+ 54% | 66+ | 54% |
Rotech Healthcare Customer Loyalty Score by Usage
Rotech Healthcare's Customer Loyalty score was rated the highest by customers who have used Rotech Healthcare's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Rotech Healthcare Customer Loyalty Score by Industry
Rotech Healthcare's Customer Loyalty score was rated the highest by Business and Consumer Services industry customers, and the lowest by Marketing, Advertising and Research industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Rotech Healthcare Product Quality
1.5/5
Rotech Healthcare has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Rotech Healthcare Product Information
Rotech Healthcare’s product quality score is a 1.5 out of 5 as rated by its users and customers. Reviewers from the Business and Consumer Services industry rated Rotech Healthcare's product the highest. Reviewers from the Tech industry rated Rotech Healthcare the lowest at 1.5.
- Website
- https://www.rotech.com/
- Company Size
- 1,001-5,000 Employees
Industry
Healthcare, Hospitals and Medicine
Quick Insights into Rotech Healthcare Product Quality
Rotech Healthcare's Product Quality score was rated highest by customers from the Business and Consumer Services industry, and rated lowest by customers from the Tech industry.
Sign Up to unlock insights into how customers have ranked Rotech Healthcare's Product Quality.
Ranked Rotech Healthcare Product Quality the Highest
Ranked Rotech Healthcare Product Quality the Lowest
Rotech Healthcare Product Quality Score by Gender
Rotech Healthcare's Product Quality score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Rotech Healthcare.
Male
1.5/5
Female
1.5/5
Rotech Healthcare Product Quality Score by Ethnicity
Rotech Healthcare's Product Quality score was rated the highest by African American/Black customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Rotech Healthcare.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
African American/Black 1.7 | African American/Black | 1.7 |
Other 1.5 | Other | 1.5 |
Rotech Healthcare Product Quality Score by Age
Rotech Healthcare's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Rotech Healthcare.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 2.3 | 18-25 | 2.3 |
31-35 1.5 | 31-35 | 1.5 |
36-40 2.1 | 36-40 | 2.1 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
Rotech Healthcare Product Quality Score by Usage
Rotech Healthcare's Product Quality score was rated the highest by customers who have used Rotech Healthcare's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
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Rotech Healthcare Product Quality Score by Industry
Rotech Healthcare's Product Quality score was rated the highest by Business and Consumer Services industry customers, and the lowest by Tech industry customers.
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Rotech Healthcare Pricing
Rotech Healthcare ROI & Value For Money
1.5/5
Rotech Healthcare has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Rotech Healthcare's overall ROI score rated by its users and customers.
Rotech Healthcare Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Business and Consumer Services industry. The users from the Automotive and Transportation industry think that they had the lowest ROI from Rotech Healthcare.
Quick Insights into Rotech Healthcare ROI
Rotech Healthcare's ROI score was rated highest by customers ages 18-25, and rated lowest by customers from the Tech industry.
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Ranked Rotech Healthcare ROI the Highest
Ranked Rotech Healthcare ROI the Lowest
Rotech Healthcare ROI Score by Gender
Rotech Healthcare's ROI score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Rotech Healthcare.
Male
1.5/5
Female
1.5/5
Rotech Healthcare ROI Score by Ethnicity
Rotech Healthcare's ROI score was rated the highest by African American/Black customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Rotech Healthcare.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
African American/Black 1.9 | African American/Black | 1.9 |
Other 1.5 | Other | 1.5 |
Rotech Healthcare ROI Score by Age
Rotech Healthcare's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Rotech Healthcare.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.1 | 18-25 | 3.1 |
31-35 1.5 | 31-35 | 1.5 |
36-40 2.2 | 36-40 | 2.2 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
Rotech Healthcare ROI Score by Usage
Rotech Healthcare's ROI score was rated the highest by customers who have used Rotech Healthcare's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
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Rotech Healthcare ROI Score by Industry
Rotech Healthcare's ROI score was rated the highest by Business and Consumer Services industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Rotech Healthcare Customer Satisfaction (CSAT)
Rotech Healthcare Customer Satisfaction (CSAT) Score
8 / 100
Rotech Healthcare has an overall Customer Satisfaction score of 8 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
6%
Satisfied
2%
Neither Satisfied nor Dissatisfied
5%
Dissatisfied
12%
Very Dissatisfied
75%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Rotech Healthcare Customer Satisfaction
Rotech Healthcare's Customer Satisfaction score was rated highest by customers from the Business and Consumer Services industry, and rated lowest by customers from the Retail industry.
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Ranked Rotech Healthcare Customer Satisfaction the Highest
Ranked Rotech Healthcare Customer Satisfaction the Lowest
Rotech Healthcare Customer Satisfaction Score by Gender
Male customers rated Rotech Healthcare's Customer Satisfaction score 1 points higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Rotech Healthcare.
5 / 100
MaleVery Satisfied | 4% | |
|---|---|---|
Satisfied | 1% | |
Neither Satisfied nor Dissatisfied | 4% | |
Dissatisfied | 14% | |
Very Dissatisfied | 77% |
4 / 100
FemaleVery Satisfied | 4% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 3% | |
Dissatisfied | 11% | |
Very Dissatisfied | 82% |
Rotech Healthcare Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Rotech Healthcare's Customer Satisfaction (CSAT) score was rated 3% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Rotech Healthcare.
3 / 100
Very Satisfied
3%
Satisfied
0%
Neither Satisfied nor Dissatisfied
4%
Dissatisfied
13%
Very Dissatisfied
80%
CSAT according to Hispanic or Latino
Rotech Healthcare's Customer Satisfaction (CSAT) score was rated 8% according to Hispanic or Latino users and customers.
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8 / 100
Very Satisfied
8%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
17%
Very Dissatisfied
75%
CSAT according to African American/Black
Rotech Healthcare's Customer Satisfaction (CSAT) score was rated 18% according to African American/Black users and customers.
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18 / 100
Very Satisfied
9%
Satisfied
9%
Neither Satisfied nor Dissatisfied
9%
Dissatisfied
9%
Very Dissatisfied
64%
CSAT according to Other
Rotech Healthcare's Customer Satisfaction (CSAT) score was rated 10% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Rotech Healthcare.
10 / 100
Very Satisfied
10%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
7%
Very Dissatisfied
83%
Rotech Healthcare Customer Satisfaction Score by Age
Rotech Healthcare's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 56-60.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Rotech Healthcare.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 25% | |||||||||||||||
| 31-35 | 0% | |||||||||||||||
| 36-40 | 25% | |||||||||||||||
| 41-45 | 10% | |||||||||||||||
| 46-50 | 0% | |||||||||||||||
| 51-55 | 0% | |||||||||||||||
| 56-60 | 0% | |||||||||||||||
| 61-65 | 6% | |||||||||||||||
| 66+ | 4% |
Rotech Healthcare Customer Satisfaction Score by Usage
Rotech Healthcare's Customer Satisfaction score was rated the highest by customers who have used Rotech Healthcare's products/services for Over 10 Years, and the lowest by customers with 1 to 2 Years of usage.
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Rotech Healthcare Customer Satisfaction Score by Industry
Rotech Healthcare's Customer Satisfaction score was rated the highest by Business and Consumer Services industry customers, and the lowest by Retail industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Rotech Healthcare Customer Satisfaction Score by Industry",
"text": "Rotech Healthcare's Customer Satisfaction score was rated the highest by Business and Consumer Services industry customers, and the lowest by Retail industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 5,
"stars": 0,
"csatScore": 5,
"text": "Rotech Healthcare's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 5
},
{
"label": "Accounting",
"groupId": 495,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Rotech Healthcare's Customer Satisfaction score is rated by Accounting customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Automotive and Transportation",
"groupId": 500,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Rotech Healthcare's Customer Satisfaction score is rated by Automotive and Transportation customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
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{
"label": "Banking and Financial Services",
"groupId": 501,
"score": 0,
"stars": 0,
"csatScore": 0,
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"scoreClassName": "",
"scoreLabel": 0
},
{
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"groupId": 504,
"score": 33,
"stars": 0,
"csatScore": 33,
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"scoreClassName": "max",
"scoreLabel": 33
},
{
"label": "Construction",
"groupId": 510,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Rotech Healthcare's Customer Satisfaction score is rated by Construction customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Consulting",
"groupId": 511,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Rotech Healthcare's Customer Satisfaction score is rated by Consulting customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Consumer Services",
"groupId": 514,
"score": 13,
"stars": 0,
"csatScore": 13,
"text": "Rotech Healthcare's Customer Satisfaction score is rated by Consumer Services customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 13
},
{
"label": "Education",
"groupId": 515,
"score": 4,
"stars": 0,
"csatScore": 4,
"text": "Rotech Healthcare's Customer Satisfaction score is rated by Education customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 4
},
{
"label": "Government and Public Policy",
"groupId": 521,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Rotech Healthcare's Customer Satisfaction score is rated by Government and Public Policy customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Healthcare, Hospitals and Medicine",
"groupId": 522,
"score": 7,
"stars": 0,
"csatScore": 7,
"text": "Rotech Healthcare's Customer Satisfaction score is rated by Healthcare, Hospitals and Medicine customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 7
},
{
"label": "Hospitality",
"groupId": 523,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Rotech Healthcare's Customer Satisfaction score is rated by Hospitality customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Insurance",
"groupId": 526,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Rotech Healthcare's Customer Satisfaction score is rated by Insurance customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Manufacturing and Machinery",
"groupId": 533,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Rotech Healthcare's Customer Satisfaction score is rated by Manufacturing and Machinery customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Marketing, Advertising and Research",
"groupId": 535,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Rotech Healthcare's Customer Satisfaction score is rated by Marketing, Advertising and Research customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Military and Defense",
"groupId": 538,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Rotech Healthcare's Customer Satisfaction score is rated by Military and Defense customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Retail",
"groupId": 559,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Rotech Healthcare's Customer Satisfaction score is rated by Retail customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
}
]
}Rotech Healthcare Customer Service
1.5/5
Rotech Healthcare has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About Rotech Healthcare's Customer Service
Address
6251 Chancellor Dr, Suite 119, Orlando, FL 32809
Website
https://www.rotech.com/
Phone Number
(877) 603-7840
Rotech Healthcare's Social Links
Quick Insights into Rotech Healthcare Customer Service
Rotech Healthcare's Customer Service score was rated highest by customers ages 18-25, and rated lowest by customers from the Tech industry.
Sign Up to unlock insights into how customers have ranked Rotech Healthcare's Customer Service score.
Ranked Rotech Healthcare Customer Service the Highest
Ranked Rotech Healthcare Customer Service the Lowest
Rotech Healthcare Customer Service Score by Gender
Rotech Healthcare's Customer Service score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Rotech Healthcare.
Male
1.5/5
Female
1.5/5
Rotech Healthcare Customer Service Score by Ethnicity
Rotech Healthcare's Customer Service score was rated 1.5 stars by both African American/Black and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Rotech Healthcare.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
Other 1.5 | Other | 1.5 |
Rotech Healthcare Customer Service Score by Age
Rotech Healthcare's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Rotech Healthcare.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 2.3 | 18-25 | 2.3 |
31-35 1.5 | 31-35 | 1.5 |
36-40 2.2 | 36-40 | 2.2 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
Rotech Healthcare Customer Service Score by Usage
Rotech Healthcare's Customer Service score was rated 1.5 stars by customers who have used Rotech Healthcare's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
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Rotech Healthcare Customer Service Score by Industry
Rotech Healthcare's Customer Service score was rated the highest by Business and Consumer Services industry customers, and the lowest by Tech industry customers.
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Rotech Healthcare as an Employer
2.9/5
Rotech Healthcare has a 2.9/5 stars for its overall company culture rated by their employees
bottom
25%
Consumer vs. Employees
Rotech Healthcare scored a -82 for Net Promoter Score and a -20 for Employee Net Promoter Score. NPS gauges how likely a customer of Rotech Healthcare would recommend the brand to a friend. ENPS measures how likely Rotech Healthcare employees would recommend working at Rotech Healthcare to a friend.
Net Promoter Score
-82
NPS Score
| 8% | Promoters |
|---|---|
| 2% | Passive |
| 90% | Detractors |
Employee Net Promoter Score
-20
eNPS Score
| 33% | Promoters |
|---|---|
| 14% | Passive |
| 53% | Detractors |
