76
NPS
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Brand Page
Routific
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About Routific's Brand
Plan your delivery routes in minutes.
Brand at a Glance
4.5/5
Product Quality
4.2/5
Pricing
5/5
Customer Service
Routific NPS
Routific's Net Promoter Score (NPS) is a 76 with 82% Promoters, 12% Passives, and 6% Detractors. Net Promoter Score tracks whether Routific's customers would recommend using the product based on a scale of -100 to 100.
Routific Overall NPS
| 82% | Promoters |
|---|---|
| 12% | Passives |
| 6% | Detractors |
Routific NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 76 | Aug 2020 | 76 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Routific NPS by Usage
Routific's NPS was rated 87 points by customers who have used Routific's products/services for Less than 1 Year.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 87 | Less than 1 Year | 87 |
Routific Product Quality
4.5/5
Routific has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.
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Routific Product Information
Routific serves markets in the United States, Australia, Canada, and United Kingdom. Routific supports iOS, Web, and Android devices and offers products for small and medium sized businesses.
Routific’s product quality score is a 4.5 out of 5 as rated by its users and customers.
- Website
- https://routific.com/
- Company Size
- 1-10 Employees
Industry
Tech
Consumer Services
Languages Supported
English
Product Type
Route Planning Software
Routific Pricing
Routific ROI & Value For Money
4.2/5
Routific has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
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Routific Pricing Plans
Routific has a pricing structure that accommodates small and medium businesses. Starting from $39/month, Routific uses a subscription model.
Who Uses Routific?
Small Businesses
Medium Businesses
Routific Customer Service
5/5
Routific has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Routific's Customer Service
Address
Vancouver, WA Canada
Website
https://routific.com/
Phone Number
+1 888-907-6884
