0
NPS
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RS Metrics
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About RS Metrics' Brand
RS Metrics provides investor and corporate clients with insights and data based on quantitative analysis of satellite imagery.
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
3/5
Pricing
4/5
Customer Service
RS Metrics NPS
RS Metrics's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether RS Metrics's customers would recommend using the product based on a scale of -100 to 100.
RS Metrics Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
RS Metrics NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2021 0 | Mar 2021 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
RS Metrics Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of RS Metrics users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
RS Metrics Product Quality
1.5/5
RS Metrics has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock RS Metrics' overall Product Quality score rated by its users and customers.
RS Metrics Product Information
RS Metrics’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- https://www.rsmetrics.com/
- Company Size
- 11-50 Employees
Industry
Tech
Business Services
Enterprise
SaaS
RS Metrics Pricing
RS Metrics ROI & Value For Money
3/5
RS Metrics has a value for money and ROI score of 3 out of 5 stars rated by its users and customers.
Sign Up to unlock RS Metrics' overall ROI score rated by its users and customers.
RS Metrics Customer Service
4/5
RS Metrics has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock RS Metrics' overall Customer Service score rated by its users and customers.
About RS Metrics's Customer Service
Address
205 E. 42nd St. – Suite 16009, New York City, NY
Website
https://www.rsmetrics.com/
Phone Number
312-282-4600
Consumer vs. Employees
RS Metrics scored a 0 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of RS Metrics would recommend the brand to a friend. ENPS measures how likely RS Metrics employees would recommend working at RS Metrics to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
