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RSP Nutrition
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RSP Nutrition
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About RSP Nutrition's Brand

RSP aims to provide innovative premium nutritional supplements that inspire customers to live healthier more active lifestyles and achieve their fitness goals.

Brand at a Glance

100%
Customer Loyalty
3.8/5
Product Quality
3.5/5
Pricing
4.7/5
Customer Service

RSP Nutrition NPS

RSP Nutrition's Net Promoter Score (NPS) is a 75 with 75% Promoters, 25% Passives, and 0% Detractors. Net Promoter Score tracks whether RSP Nutrition's customers would recommend using the product based on a scale of -100 to 100.

RSP Nutrition Overall NPS

75
NPS
75%Promoters
25%Passives
0%Detractors
RSP Nutrition Overall NPS

RSP Nutrition NPS Trend

-100
-50
0
50
100
Mar 2020
100
Mar 2020100
Nov 2020
100
Nov 2020100
Jan 2021
66
Jan 202166
Nov 2021
75
Nov 202175

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

RSP Nutrition Customer Loyalty

100%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

100% of RSP Nutrition users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

100
100%
0
0%
RSP Nutrition Customer Loyalty

RSP Nutrition Product Quality

3.8/5

RSP Nutrition has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.

Sign Up to unlock RSP Nutrition's overall Product Quality score rated by its users and customers.

RSP Nutrition Product Information

RSP Nutrition’s product quality score is a 3.8 out of 5 as rated by its users and customers.

Website
http://www.rspnutrition.com
Company Size
11-50 Employees

Industry

Consumer Goods

RSP Nutrition Pricing

RSP Nutrition ROI & Value For Money

3.5/5

RSP Nutrition has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.

Sign Up to unlock RSP Nutrition's overall ROI score rated by its users and customers.

RSP Nutrition Customer Satisfaction (CSAT)

RSP Nutrition Customer Satisfaction (CSAT) Score

100 / 100

RSP Nutrition has an overall Customer Satisfaction score of 100 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied0%
Satisfied100%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

RSP Nutrition Customer Service

4.7/5

RSP Nutrition has an overall Customer Service score of 4.7 out of 5 stars rated by its users and customers.

Sign Up to unlock RSP Nutrition's overall Customer Service score rated by its users and customers.

About RSP Nutrition's Customer Service

Address

3381 NW 168th St., Miami, FL 33056


Website

http://www.rspnutrition.com


Phone Number

+1-877-814-2544

RSP Nutrition as an Employer

4.6/5

RSP Nutrition has a 4.6/5 stars for its overall company culture rated by their employees

  RSP Nutrition CEO
top
5%
CEO of RSP Nutrition

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

RSP Nutrition scored a 75 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of RSP Nutrition would recommend the brand to a friend. ENPS measures how likely RSP Nutrition employees would recommend working at RSP Nutrition to a friend.

Net Promoter Score

75
NPS Score
75%Promoters
25%Passive
0%Detractors

Employee Net Promoter Score

100
eNPS Score
100%Promoters
0%Passive
0%Detractors

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