-100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Rubicon Global
Marketing or Exec? Claim Your Free Account
About Rubicon Global's Brand
Rubicon is the worldwide leader in sustainable, cloud-based waste and recycling solutions.
Brand at a Glance
77%
Customer Loyalty
1.6/5
Product Quality
2/5
Pricing
1.9/5
Customer Service
Rubicon Global NPS
Rubicon Global's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Rubicon Global's customers would recommend using the product based on a scale of -100 to 100.
Rubicon Global Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Rubicon Global NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2022 -100 | Feb 2022 | -100 |
Mar 2022 -100 | Mar 2022 | -100 |
May 2022 -100 | May 2022 | -100 |
Aug 2022 -100 | Aug 2022 | -100 |
Feb 2023 -100 | Feb 2023 | -100 |
Apr 2023 -100 | Apr 2023 | -100 |
May 2024 -100 | May 2024 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Rubicon Global NPS by Gender
Rubicon Global's NPS was rated -100 by Male customers on Comparably.
Male
-100
Rubicon Global's NPS was rated -100 by Male customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Female
N/A
Rubicon Global's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Rubicon Global NPS by Ethnicity
Rubicon Global's NPS was rated -100 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -100 | Caucasian | -100 |
Rubicon Global NPS by Age
Rubicon Global's NPS was rated -100 points by customers ages 46-50 on Comparably.
Rubicon Global Customer Loyalty
77%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
77% of Rubicon Global users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Rubicon Global Customer Loyalty Score by Gender
Rubicon Global's Customer Loyalty score was rated 100 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Rubicon Global.
Male
100%
Yes
Female
N/A
Yes
Rubicon Global Customer Loyalty Score by Ethnicity
Rubicon Global's Customer Loyalty score was rated 55% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Rubicon Global.
55
out of 100
Caucasian
Rubicon Global Customer Loyalty Score by Age
Rubicon Global's Customer Loyalty score was rated 100% by customers ages 46-50 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Rubicon Global.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
46-50 100% | 46-50 | 100% |
Rubicon Global Product Quality
1.6/5
Rubicon Global has an overall Product Quality score of 1.6 out of 5 stars rated by its users and customers.
Sign Up to unlock Rubicon Global's overall Product Quality score rated by its users and customers.
Rubicon Global Product Information
Rubicon Global’s product quality score is a 1.6 out of 5 as rated by its users and customers.
- Website
- http://rubiconglobal.com
- Company Size
- 201-500 Employees
Industry
Tech
Business Services
Energy
Enterprise
Government & Legal
SaaS
Quick Insights into Rubicon Global Product Quality
Rubicon Global's Product Quality score was rated highest by customers ages 46-50.
Sign Up to unlock insights into how customers have ranked Rubicon Global's Product Quality.
Ranked Rubicon Global Product Quality the Highest
Rubicon Global Product Quality Score by Gender
Rubicon Global's Product Quality score was rated 1.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Rubicon Global.
Male
1.5/5
Female
N/A
Rubicon Global Product Quality Score by Ethnicity
Rubicon Global's Product Quality score was rated 1.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Rubicon Global.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Rubicon Global Product Quality Score by Age
Rubicon Global's Product Quality score was rated 1.5 stars by customers ages 46-50 on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Rubicon Global.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
46-50 1.5 | 46-50 | 1.5 |
Rubicon Global Pricing
Rubicon Global ROI & Value For Money
2/5
Rubicon Global has a value for money and ROI score of 2 out of 5 stars rated by its users and customers.
Sign Up to unlock Rubicon Global's overall ROI score rated by its users and customers.
Quick Insights into Rubicon Global ROI
Rubicon Global's ROI score was rated highest by customers ages 46-50.
Sign Up to unlock insights into how customers have ranked Rubicon Global's ROI score.
Ranked Rubicon Global ROI the Highest
Rubicon Global ROI Score by Gender
Rubicon Global's ROI score was rated 1.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Rubicon Global.
Male
1.5/5
Female
N/A
Rubicon Global ROI Score by Ethnicity
Rubicon Global's ROI score was rated 1.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Rubicon Global.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Rubicon Global ROI Score by Age
Rubicon Global's ROI score was rated 1.5 stars by customers ages 46-50 on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Rubicon Global.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
46-50 1.5 | 46-50 | 1.5 |
Rubicon Global Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
20%
Very Dissatisfied
60%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Rubicon Global Customer Satisfaction
Rubicon Global's Customer Satisfaction score was rated highest by customers ages 46-50.
Sign Up to unlock insights into how customers have ranked Rubicon Global's Customer Satisfaction.
Ranked Rubicon Global Customer Satisfaction the Highest
Rubicon Global Customer Satisfaction Score by Gender
Rubicon Global's Customer Satisfaction score was rated 0 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Rubicon Global.
0
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 25% | |
Very Dissatisfied | 75% |
Rubicon Global Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Rubicon Global's Customer Satisfaction (CSAT) score was rated 0% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Rubicon Global.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
50%
Very Dissatisfied
50%
Rubicon Global Customer Satisfaction Score by Age
Rubicon Global's Customer Satisfaction score was rated 0 points by customers ages 46-50 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Rubicon Global.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 46-50 | 0% |
Rubicon Global Customer Service
1.9/5
Rubicon Global has an overall Customer Service score of 1.9 out of 5 stars rated by its users and customers.
Sign Up to unlock Rubicon Global's overall Customer Service score rated by its users and customers.
About Rubicon Global's Customer Service
Address
5909 Peachtree Dunwoody Road, Suite 200, Atlanta, GA
Website
http://rubiconglobal.com
Phone Number
1(678) 906-2601
Quick Insights into Rubicon Global Customer Service
Rubicon Global's Customer Service score was rated highest by customers ages 46-50.
Sign Up to unlock insights into how customers have ranked Rubicon Global's Customer Service score.
Ranked Rubicon Global Customer Service the Highest
Rubicon Global Customer Service Score by Gender
Rubicon Global's Customer Service score was rated 1.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Rubicon Global.
Male
1.5/5
Female
N/A
Rubicon Global Customer Service Score by Ethnicity
Rubicon Global's Customer Service score was rated 1.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Rubicon Global.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Rubicon Global Customer Service Score by Age
Rubicon Global's Customer Service score was rated 1.5 stars by customers ages 46-50 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Rubicon Global.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
46-50 1.5 | 46-50 | 1.5 |
Rubicon Global as an Employer
4.3/5
Rubicon Global has a 4.3/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
Rubicon Global scored a -100 for Net Promoter Score and a 33 for Employee Net Promoter Score. NPS gauges how likely a customer of Rubicon Global would recommend the brand to a friend. ENPS measures how likely Rubicon Global employees would recommend working at Rubicon Global to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
33
eNPS Score
| 50% | Promoters |
|---|---|
| 33% | Passive |
| 17% | Detractors |
