Rural Sourcing inc NPS & Customer Reviews | Comparably
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About Rural Sourcing inc's Brand

Rural Sourcing inc NPS

Rural Sourcing inc's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Rural Sourcing inc's customers would recommend using the product based on a scale of -100 to 100.

Rural Sourcing inc Overall NPS

-100
NPS
0%Promoters
0%Passives
100%Detractors
Rural Sourcing inc Overall NPS

Rural Sourcing inc NPS Trend

-100
-50
0
50
100
Apr 2026
-100
Apr 2026-100

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Rural Sourcing inc Customer Satisfaction (CSAT)

Rural Sourcing inc Customer Satisfaction (CSAT) Score

50 / 100

Rural Sourcing inc has an overall Customer Satisfaction score of 50 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied50%
Satisfied0%
Neither Satisfied nor Dissatisfied50%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
50%
Satisfied
0%
Neither Satisfied nor Dissatisfied
50%
Dissatisfied
0%
Very Dissatisfied
0%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Rural Sourcing inc as an Employer

4.2/5

Rural Sourcing inc has a 4.2/5 stars for its overall company culture rated by their employees

  Rural Sourcing inc CEO
top
10%
CEO of Rural Sourcing inc

In the Top 10% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Rural Sourcing inc scored a -100 for Net Promoter Score and a 17 for Employee Net Promoter Score. NPS gauges how likely a customer of Rural Sourcing inc would recommend the brand to a friend. ENPS measures how likely Rural Sourcing inc employees would recommend working at Rural Sourcing inc to a friend.

Net Promoter Score

-100
NPS Score
0%Promoters
0%Passive
100%Detractors

Employee Net Promoter Score

17
eNPS Score
50%Promoters
17%Passive
33%Detractors

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