37
NPS
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Sabra Dipping
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About Sabra Dipping's Brand
Sabra Dipping is manufactures and distributes refrigerated dips and spreads.
Brand at a Glance
85%
Customer Loyalty
4/5
Product Quality
3.9/5
Pricing
3.7/5
Customer Service
Sabra Dipping NPS
Sabra Dipping's Net Promoter Score (NPS) is a 37 with 64% Promoters, 9% Passives, and 27% Detractors. Net Promoter Score tracks whether Sabra Dipping's customers would recommend using the product based on a scale of -100 to 100.
Sabra Dipping Overall NPS
| 64% | Promoters |
|---|---|
| 9% | Passives |
| 27% | Detractors |
Sabra Dipping NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2020 0 | Sep 2020 | 0 |
Oct 2020 50 | Oct 2020 | 50 |
Sep 2021 0 | Sep 2021 | 0 |
Mar 2022 25 | Mar 2022 | 25 |
Oct 2022 -17 | Oct 2022 | -17 |
Dec 2022 -1 | Dec 2022 | -1 |
Mar 2023 13 | Mar 2023 | 13 |
Dec 2023 22 | Dec 2023 | 22 |
May 2025 30 | May 2025 | 30 |
Aug 2026 36 | Aug 2026 | 36 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Sabra Dipping NPS by Gender
Female customers rated Sabra Dipping's NPS 33 points higher than Male customers.
Male
67
Sabra Dipping's NPS was rated 67 by Male customers on Comparably.
67%
Promoters
33%
Passives
0%
Detractors
Female
100
Sabra Dipping's NPS was rated 100 by Female customers on Comparably.
100%
Promoters
0%
Passives
0%
Detractors
Sabra Dipping NPS by Age
Sabra Dipping's NPS was rated 100 points by customers ages 26-30 on Comparably.
Sabra Dipping Customer Loyalty
85%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
85% of Sabra Dipping users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Sabra Dipping Customer Loyalty Score by Gender
Female customers rated Sabra Dipping's Customer Loyalty score 30% higher than Male customers.
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Male
70%
Yes
Female
100%
Yes
Sabra Dipping Customer Loyalty Score by Age
Sabra Dipping's Customer Loyalty score was rated 70% by customers ages 26-30 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Sabra Dipping.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
26-30 70% | 26-30 | 70% |
Sabra Dipping Product Quality
4/5
Sabra Dipping has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Sabra Dipping Product Information
Sabra Dipping’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://sabra.com/
- Company Size
- 201-500 Employees
Industry
Tech
Food and Beverages
Quick Insights into Sabra Dipping Product Quality
Sabra Dipping's Product Quality score was rated highest by Female customers, and rated lowest by Male customers.
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Ranked Sabra Dipping Product Quality the Highest
Ranked Sabra Dipping Product Quality the Lowest
Sabra Dipping Product Quality Score by Gender
Female customers rated Sabra Dipping's Product Quality score 0.7 stars higher than Male customers.
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Male
4.3/5
Female
5/5
Sabra Dipping Product Quality Score by Age
Sabra Dipping's Product Quality score was rated 4.6 stars by customers ages 26-30 on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Sabra Dipping.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
26-30 4.6 | 26-30 | 4.6 |
Sabra Dipping Pricing
Sabra Dipping ROI & Value For Money
3.9/5
Sabra Dipping has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.
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Quick Insights into Sabra Dipping ROI
Sabra Dipping's ROI score was rated highest by Female customers, and rated lowest by Male customers.
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Ranked Sabra Dipping ROI the Highest
Ranked Sabra Dipping ROI the Lowest
Sabra Dipping ROI Score by Gender
Female customers rated Sabra Dipping's ROI score 1.4 stars higher than Male customers.
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Male
3.6/5
Female
5/5
Sabra Dipping ROI Score by Age
Sabra Dipping's ROI score was rated 4.5 stars by customers ages 26-30 on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Sabra Dipping.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
26-30 4.5 | 26-30 | 4.5 |
Sabra Dipping Customer Satisfaction (CSAT)
Sabra Dipping Customer Satisfaction (CSAT) Score
78 / 100
Sabra Dipping has an overall Customer Satisfaction score of 78 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
56%
Satisfied
22%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
0%
Very Dissatisfied
11%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Sabra Dipping Customer Service
3.7/5
Sabra Dipping has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Sabra Dipping's Customer Service
Address
Dallas, TX
Website
http://sabra.com/
Quick Insights into Sabra Dipping Customer Service
Sabra Dipping's Customer Service score was rated highest by Female customers, and rated lowest by Male customers.
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Ranked Sabra Dipping Customer Service the Highest
Ranked Sabra Dipping Customer Service the Lowest
Sabra Dipping Customer Service Score by Gender
Female customers rated Sabra Dipping's Customer Service score 0.1 stars higher than Male customers.
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Male
4/5
Female
4.1/5
Sabra Dipping Customer Service Score by Age
Sabra Dipping's Customer Service score was rated 3.8 stars by customers ages 26-30 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Sabra Dipping.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
26-30 3.8 | 26-30 | 3.8 |
Sabra Dipping as an Employer
3.3/5
Sabra Dipping has a 3.3/5 stars for its overall company culture rated by their employees
top
25%
Consumer vs. Employees
Sabra Dipping scored a 37 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Sabra Dipping would recommend the brand to a friend. ENPS measures how likely Sabra Dipping employees would recommend working at Sabra Dipping to a friend.
Net Promoter Score
37
NPS Score
| 64% | Promoters |
|---|---|
| 9% | Passive |
| 27% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 44% | Promoters |
|---|---|
| 12% | Passive |
| 44% | Detractors |
